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ADSL 2+ Garbage

dannyflounders
Grafter
Posts: 27
Registered: 12-06-2010

ADSL 2+ Garbage

I have experienced speed and sync issues since being downgraded to ADSL 2+ months ago.
First time i had an engineer visit, said he found a fault and fixed it. Two weeks later its back to playing silly beggars again.
Plusnet say they can't do anything because the disconnects are not consistent and often enough, so no point sending an engineer out.
Well that's just great because it's only me having problems... Right?
No.
The whole of my town has been downgraded now to ADSL 2+ and I get more complaints from clients now, about disconnects, than I ever did on ADSL Max. So I'm begging you BT, please rip out all that junk equipment and put the old back in... Thanks.
Oh, and I realise the last two options may be a close call Crazy
7 REPLIES
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: ADSL 2+ Garbage

Perhaps there's been some cable nicked  Shocked
OK, more seriously what are your line stats like?
dannyflounders
Grafter
Posts: 27
Registered: 12-06-2010

Re: ADSL 2+ Garbage

You can jest, we have a permanent travellers site situated on the edge of town.
Not that they would ever do such things as steal wire, copper, or anything else that wasn't tied down...
Nope, that would be stereotypical and just plain wrong.
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: ADSL 2+ Garbage

Well those stats look pretty good, good sync speed for the attenuation.
The BT speedtester is a bit borked for some, but give it a try (the diagnostics one) then try the beta one.
Have a look at https://portal.plus.net/my.html?action=data_transfer_speed (login required) and tell us what the Current LIne speed is?
dannyflounders
Grafter
Posts: 27
Registered: 12-06-2010

Re: ADSL 2+ Garbage

Telephone number:
01653XXXXXX
Phone exchange:
MALTON
Estimated line speed:
8Mb (Accurate to within +/- 1Mbit) - Checked on 2012-03-26 22:51:22
Current line speed:
8.3 Mb
Though this isn't correct, it usually connects between 10-12Mb.
This was from march though.
Wasn't able to run the beta, but the bt speedtester give me stupid results.
adie:quote
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: ADSL 2+ Garbage

Grin Grin Grin Yeh, we all wish we had speeds like that ROFLMAO  Crazy
Has the modem/router been off or sync dropped since your last stats, because the profile from the speedtester (usually right) doesn't tally?
Can you look at the current Downstream Speed from your stats?
dannyflounders
Grafter
Posts: 27
Registered: 12-06-2010

Re: ADSL 2+ Garbage

Can you look at the current Downstream Speed from your stats? - Not sure, I'll have to look later when I get home.
jim:quote
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: ADSL 2+ Garbage

Poll removed as it serves no purpose