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ADMIN Does my profile need a nudge in the righ direction please

mkc66
Grafter
Posts: 150
Registered: 26-05-2011

ADMIN Does my profile need a nudge in the righ direction please

BT SPEED TEST
Download  Speed
1791 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1791 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :4352 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Phone exchange:
BOGNOR REGIS
Estimated line speed:
3.0Mb (This may vary between 2Mb and 5.5Mb) - Checked on 2011-05-19 18:10:23
Current line speed:
2 Mb
thanks
30 REPLIES
mkc66
Grafter
Posts: 150
Registered: 26-05-2011

Re: Does my profile need a nudge in the righ direction please

any admin i know it isnt a huge speed increase but it all helps
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: ADMIN Does my profile need a nudge in the righ direction please

Until the BT IP profile increases on it's own nothing can be done by Plusnet - just be patient and don't bump threads
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: ADMIN Does my profile need a nudge in the righ direction please

Hi there,
As Jim says, there's nothing we can do to alter the BT profile I'm afraid and that's still set at 2000. The only way to affect that is to minimise interference on the line by making sure the router is in the master socket and all other used extensions are filtered.
mkc66
Grafter
Posts: 150
Registered: 26-05-2011

Re: ADMIN Does my profile need a nudge in the righ direction please

Hi I am always in the master socket everything is filtered as it should be I now realise you cannot change my Bt profile so cant change it your end  but I was previously connected for 28 days no problems though i dont know what my ip profile was then and have had a stable connection for the last 5 days, I just though it was supposed to have gone up by now I thought 5 days was long enough for it to change as i was told 3 days.
ROUTER STATS
System Up Time 5 days 04:12:54
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN pppoa 3390507 5282500 0 911 4772 5 days 04:12:35
LAN1 Link Down -- -- -- -- -- --
LAN2 Link Down --
LAN3 Link Down --
LAN4 Link Down --
WLAN 145M 5769022 3880275 0 5628 1580 5 days 04:12:29
ADSL Link Downstream Upstream
Connection Speed 4352 kbps 448 kbps
Line Attenuation 57.0 db 27.0 db
Noise Margin 5.8 db 23.0 db
BT TEST
Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
1760 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1760 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :4352 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: ADMIN Does my profile need a nudge in the righ direction please

It's stuck and will need a good kicking - the BT system not your router  Grin - this should be picked up in the morning
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: ADMIN Does my profile need a nudge in the righ direction please

Hi there,
I've just checked the line and all profiles on BTs side and ours are showing as consistent at 3500, is the BT speed test still reporting 2000?
mkc66
Grafter
Posts: 150
Registered: 26-05-2011

Re: ADMIN Does my profile need a nudge in the righ direction please

Hi
just checked and sometime between last night and this morning it changed  Cheesy  and everything move that bit smoother and faster  Cool
thanks
mkc66
Grafter
Posts: 150
Registered: 26-05-2011

Re: ADMIN Does my profile need a nudge in the righ direction please

Now my speed has dropped lower than ever how do i solve this and get it back up anyone please
Estimated line speed:
3.0Mb (This may vary between 2Mb and 5.5Mb) - Checked on 2011-05-19 18:10:23
Current line speed:
1.75 Mb
my noise margin has gone the highest it has ever been
System Up Time 9 days 09:22:27
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN pppoa 619352 1004170 0 402 8496 1 day 18:09:32
LAN1 Link Down -- -- -- -- -- --
LAN2 Link Down --
LAN3 Link Down --
LAN4 Link Down --
WLAN 145M 11367378 7411148 0 1297 1364 9 days 09:22:02
ADSL Link Downstream Upstream
Connection Speed 2240 kbps 448 kbps
Line Attenuation 57.0 db 27.0 db
Noise Margin 15.6 db 22.0 db

and my  connection speed has dropped the lowest i have seen it
BT TEST
Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
1536 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1536 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2240 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps
mkc66
Grafter
Posts: 150
Registered: 26-05-2011

Re: ADMIN Does my profile need a nudge in the righ direction please

my ip profile went from 2000 back up to 3500 and now down to 1750 no disconnects for the last 10 days anyone any ideas please nothing has changed still in test socket have been for months all filtered correctly
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: ADMIN Does my profile need a nudge in the righ direction please

You had a disconnect - you are confusing internet connection with wireless LAN
WAN  pppoa  619352  1004170  0  402  8496  1 day 18:09:32
mkc66
Grafter
Posts: 150
Registered: 26-05-2011

Re: ADMIN Does my profile need a nudge in the righ direction please

thank you, do i leave alone and hope it recovers or do i disconnect my self and hope to get a better speed
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: ADMIN Does my profile need a nudge in the righ direction please

Disconnect yourself and hope you get an increased speed - report the results immediately after - speeds and noise margin.
The worry is that your default noise margin has been increased to from 6dB to 15dB and then you won't see much, if any, improvement
mkc66
Grafter
Posts: 150
Registered: 26-05-2011

Re: ADMIN Does my profile need a nudge in the righ direction please



System Up Time 00:02:16
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN pppoa 466 496 0 759 2994 00:01:42
LAN1 Link Down -- -- -- -- -- --
LAN2 Link Down --
LAN3 Link Down --
LAN4 Link Down --
WLAN 145M 2712 2496 0 10098 3304 00:01:51
ADSL Link Downstream Upstream
Connection Speed 2336 kbps 448 kbps
Line Attenuation 57.0 db 27.0 db
Noise Margin 15.6 db 22.0 db

BT TEST

Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
1539 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1539 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2336 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: ADMIN Does my profile need a nudge in the righ direction please

Hi mkc66,
You need to get a better sync rate for your profile to go back up. Can you plug into the test socket and see if your sync rate improves.
Jojo Smiley