A gander at my connection, please.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- A gander at my connection, please.
Re: A gander at my connection, please.
26-02-2018 4:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
*&$' I thought it was getting better, but have gone back to old 582N, because of yesterday and today. 582N is old hat, but can one still get a newer model for package and postage provided one stays 12 months? Is there a link somewhere? Does, should I want to, upgrading to fibre count as breaking the 12 month agreement?
Re: A gander at my connection, please.
27-02-2018 7:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The 582n is darned good on poor lines. Which firm ware version is it on? Does it have a USB port?
it would be very worthwhile running router stats. See the links below.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
27-02-2018 9:00 AM - edited 27-02-2018 9:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
10.2.2.B |
No USB on my version, Why the mention of that?
As to Routerstats, I run the very similar DSLStats,made for routers with Broadcom chipsets.
My Billion 8800NL was bought in August 2014, though it doesn't seem so long ago, so maybe I shouldn't be surprised of failures.
Re: A gander at my connection, please.
27-02-2018 9:21 AM - edited 27-02-2018 9:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's the most up to date version of firmware provided by Plusnet for that router. The variant with a USB port has different firmware versions.
What is the sample interval of the monitoring you are running? DSLStats logs in and out of the router for every sample whereas RouterStats logs on and stays that way. The latter can therefore deliver more granularity - I recommend 10 second intervals which is useful for identifying SNRM transients. If you want to use RS with the 582n then use the full version in telnet mode.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
27-02-2018 10:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
60 seconds interval, I thought more often might be not beneficial to performance.
You say
use the full version in telnet mode.
TBH I used to find Rouerstats full not easy to set up. I'm not sure now what is meant by in telnet mode.
Re: A gander at my connection, please.
27-02-2018 11:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
60 seconds can miss SNRM spikes.
Telnet mode - RS can either get its stats by screen scraping the web stats page or via the router's CLI using telnet. See my link for a guide to setting up RS with the TG router.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
27-02-2018 11:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm not seeing that link; neither at the bottom of your posts seem to refer.
Re: A gander at my connection, please.
27-02-2018 11:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you got signatures switched off?
RS: http://tinyurl.com/5r7udfg
Set up: https://community.plus.net/t5/Broadband/Disconnections-and-slow-speed/m-p/1108546#M259831
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
27-02-2018 2:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The first link takes me to where I've downloaded RS from already. I shall us the second to refine how I've set up RS. I'm not sure what you mean by, "have you turned off signatures" and can find no reference to.
Lawks, I must be getting old and senile,or something like. I see to find things hard to find etc!
Re: A gander at my connection, please.
27-02-2018 4:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Do you see a row of buttons linking to useful resources below my posts?
If not then you have probably turned off display signatures in your personal settings...
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
27-02-2018 6:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
All now looks OK. How long before I can safely ask for banding to be removed, do you reckon?
Re: A gander at my connection, please.
27-02-2018 8:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sight of some stats and RS graphs would inform that question.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
27-02-2018 10:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can arrange that, but RS has only been running half a day. How long would be ideal before submitting? If needed, I do have DSLStats from the Billion that go back to the time of my troubles.
Re: A gander at my connection, please.
02-03-2018 8:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To see anything worthwhile from RS you need to have sampling at 10 second intervals plotting 720 points per graph (2hours).
You are then looking for deviations from the normal / plots at times you percieved problems. If at those times the plots are clean, then you do not have a line issue.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: A gander at my connection, please.
02-03-2018 11:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Since swapping routers I’d say the connection has been running well with no significant errors.
ROUTERSTATS PAGE:
Uptime: 3 days, 19:43:03 DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 944 / 3,070
Data Transferred (Sent/Received) [MB/GB]: 368.92 / 6.39
Output Power (Up/Down) [dBm]: 12.7 / 0.0 Line Attenuation (Up/Down) [dB]: 25.2 / 47.0
SN Margin (Up/Down) [dB]: 7.3 / 8.1
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 4 / 0
FEC Errors (Up/Down): 4,100 / 127,959
CRC Errors (Up/Down): 404 / 4
HEC Errors (Up/Down): 519 / 17
NOISE OVER APPROX PERIOD- Up
NOISE OVER APPROX PERIOD- Down
So it is approaching 4 days uptime without incident. How long will it be before either will be removed automatically, or I can ask for its removal, and, hopefully the interleaving depth reduced?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- A gander at my connection, please.