A Few Internet Requests.
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A Few Internet Requests.
21-04-2014 4:39 PM
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Also my download speed is at 5.83 and should be at 6.93 on avg, sort these out please as maybe buying an xb1 next week and wud rather play on a decent connection.
Re: A Few Internet Requests.
21-04-2014 5:31 PM
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Can you post your router stats?
Re: A Few Internet Requests.
21-04-2014 6:30 PM
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Re: A Few Internet Requests.
22-04-2014 8:52 AM
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Could you post your router stats? Some routers will tell you whether it is on or off.
If you have a Technicolor router, you could be able to find out yourself (http://npr.me.uk/telnet.html - Get router stats).
Re: A Few Internet Requests.
22-04-2014 12:36 PM
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I've no problem with getting Interleaved removed and your upload speeds uncapped for you. I've placed orders for them both to be sorted and should take effect as of tomorrow morning.
Your connection looks fine and stable to me so I'm not sure why Interleaving has switched itself on.
<img src="http://community.plus.net/visualradius/generated/image13981664947707.png"/>
Re: A Few Internet Requests.
22-04-2014 11:07 PM
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Re: A Few Internet Requests.
23-04-2014 8:58 AM
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Interleaving should be off your line as of this morning.
Re: A Few Internet Requests.
23-04-2014 7:47 PM
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Re: A Few Internet Requests.
24-04-2014 11:05 AM
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If the issues are still present then this may be due to the congestion issue at your Local Exchange.
Alternatively you could raise a fault here: http://faults.plus.net
Our Faults team could then look into this to see if there's another underlying issue which caused Interleaving to be on.
Re: A Few Internet Requests.
24-04-2014 8:03 PM
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However im on 52 ping, which puts my line with interleaving on when i asked for it to be removed, and i also STILL have not had my upload uncapped as it should be 0.70 and its 0.37..
Short and sweet, Turn the interleaving off on my line, and uncap my upload, cheers.
Re: A Few Internet Requests.
25-04-2014 11:29 AM
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Quote I've placed orders for them both to be sorted and should take effect as of tomorrow morning.
The order has already been placed, it looks like, for some reason it hasn't been removed. I've reset your line which should have now fixed the upstream issue and may have resolved the Interleaving issue. Can you let us know if you continue to have problems.
Re: A Few Internet Requests.
26-04-2014 2:02 AM
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Re: A Few Internet Requests.
26-04-2014 2:03 AM
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Max Premium doesn't only give you an uncapped upload, it gives you traffic prioritisation on the BT Network.
Re: A Few Internet Requests.
26-04-2014 11:44 AM
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Re: A Few Internet Requests.
28-04-2014 11:06 PM
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