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£60.50 to leave?

grahamn
Rising Star
Posts: 179
Thanks: 4
Fixes: 2
Registered: 12-09-2010

£60.50 to leave?

Hi,
Just noticed the following "charge" on my account, that ties in with my move to "unlimited".
Did I miss this when requesting a product change from extra to unlimited in Dec 2012 - I don't recall being told about this charge/penalty?
"xx/01/2013
-
Unlimited
£60.50(upon cancellation)""
and is this over and above the other charge listed at £25 that is due on cancellation!?!
Is this designed to stop us leavingHuh??  Roll eyes
Confusing at best, expensive if true!
-
3 REPLIES
Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: £60.50 to leave?

As you have likely entered into a new 12-month contract, this is the amount that would be due were you to cancel the contract early.
This amount will reduce as each month passes.
EDIT:  Yes, this is in addition to the £25 if you were to cancel.  If you were to migrate, only the £60.50 would be due
B.
grahamn
Rising Star
Posts: 179
Thanks: 4
Fixes: 2
Registered: 12-09-2010

Re: £60.50 to leave?

Ahhhh. Okay, that makes sense.
Many thanks,
gromittz
Grafter
Posts: 73
Thanks: 1
Registered: 31-07-2007

Re: £60.50 to leave?

I think its a good idea to have those charges displayed, so you dont have any suprises should you decide to go elsewhere.