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£60.50 to leave?
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- Re: £60.50 to leave?
£60.50 to leave?
09-02-2013 2:27 PM
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Hi,
Just noticed the following "charge" on my account, that ties in with my move to "unlimited".
Did I miss this when requesting a product change from extra to unlimited in Dec 2012 - I don't recall being told about this charge/penalty?
"xx/01/2013
-
Unlimited
£60.50(upon cancellation)""
and is this over and above the other charge listed at £25 that is due on cancellation!?!
Is this designed to stop us leaving?????
Confusing at best, expensive if true!
-
Just noticed the following "charge" on my account, that ties in with my move to "unlimited".
Did I miss this when requesting a product change from extra to unlimited in Dec 2012 - I don't recall being told about this charge/penalty?
"xx/01/2013
-
Unlimited
£60.50(upon cancellation)""
and is this over and above the other charge listed at £25 that is due on cancellation!?!
Is this designed to stop us leaving?????
Confusing at best, expensive if true!
-
Message 1 of 4
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3 REPLIES 3
Re: £60.50 to leave?
09-02-2013 2:39 PM
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As you have likely entered into a new 12-month contract, this is the amount that would be due were you to cancel the contract early.
This amount will reduce as each month passes.
EDIT: Yes, this is in addition to the £25 if you were to cancel. If you were to migrate, only the £60.50 would be due
B.
This amount will reduce as each month passes.
EDIT: Yes, this is in addition to the £25 if you were to cancel. If you were to migrate, only the £60.50 would be due
B.
Message 2 of 4
(361 Views)
Re: £60.50 to leave?
09-02-2013 2:42 PM
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Ahhhh. Okay, that makes sense.
Many thanks,
Many thanks,
Message 3 of 4
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Re: £60.50 to leave?
09-02-2013 2:48 PM
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I think its a good idea to have those charges displayed, so you dont have any suprises should you decide to go elsewhere.
Message 4 of 4
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