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585v8

rongtw
Seasoned Hero
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Registered: 01-12-2010

585v8

untill 2 days ago i had been using a old homehub 2  Wink but it decided to give up ,grrrrrrrrrr i never had any problems with it at all but i was forced to connect with the 585v8 supplied from PN  Cry
i know reading on the forum they give incorrect error counts, but i have the problem of regular disconects from game servers now , which i didnt have with the HH2
is it possible my 585v8 is naff or is it just normal
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
20 REPLIES
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: 585v8

You have an enormous number of uncorrected errors which may be the problem.
This may be due to the weather or that the 585 isn't as good as the homehub on a noisy line - I also note that your line is interleaved which isn't good for gaming
One point - and it may be a reporting glitch - most of your errors are on the upstream feed
Plusnet Help Team
Plusnet Help Team
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Registered: 27-04-2007

Re: 585v8

rongtw,
Besides those stats how is your connection performing? what are the speeds like?
Quote
i was forced to connect with the 585v8

No one's forcing you, the homehub probablyt won't work but you can choose your own hardware....
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
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Re: 585v8

Sorry Adam what  i meant by forced  Embarrassed    was that the 585 was the only router i had to connect  , unfortunatly the HH2 had been running for fine  the past 6 months , unfortunatly my young lad  Angry  spilt his coke over it  Cry a full glass
hence it went pop  Roll eyes
the connection speed is fine its just i am getting high ping spikes again  Huh
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
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Re: 585v8

Anyone wish to add  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
Plusnet Help Team
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Registered: 27-04-2007

Re: 585v8

pop made it go pop then? Smiley
I can arrange for a test router to be sent out, trying any other router is the best way to determine if that's causing that issue for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
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Re: 585v8

Cheers Adam  Wink if you dont mind sending a router then we can rule that out as the problem  thanks
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
Plusnet Help Team
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Re: 585v8

Sorted, I'm just ordering this now, it should be with you within 3 working days.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
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Re: 585v8

Cheers Adam i have just recived the new router  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
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Re: 585v8

No problem, thanks for letting me know, let us know if it makes any difference.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
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Re: 585v8

well  Huh its slightly better but still getting high ping spikes , its not just at busy times of the day its completly random.
errors are less tho  Wink
any idea,s adam ?
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
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Re: 585v8

The high ping spikes seem to be the PC connecting to the router, are you doing this via a cable or wirelessly?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
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Re: 585v8

i have a cat6 RJ45 lead 5mts from my PC to the router , which sits next to the master socket with the front plate removed direct into the test socket  Wink
i would love to know why ? do they fit you a new master socket BT, if then you have to remove part to get a good connection  Huh
i have fitted the new filters which came with the new router , only 1 phone and no extensions .
BT cable from my house was renewed when i joined PN oct last year
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
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Registered: 27-04-2007

Re: 585v8

The high ping on the first hop will have nothing to do with anything telephony related its just the connection between the router and the PC. Besides that what are the speeds like at present?
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rongtw
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Re: 585v8

speeds are fine Adam  Cool
its just the annoying ping spikes  Crazy
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .