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550 Relay not permitted

stonechat
Grafter
Posts: 110
Registered: ‎30-07-2007

550 Relay not permitted

Hi
Anyone else getting this
Often when I email someone , it bounces and comes back with 550 relay not permitted
Is this to do with plus net?
This is my normal plusnet email address and I am using Outlook
Bob
2 REPLIES 2
MrToast
Grafter
Posts: 550
Registered: ‎31-07-2007

Re: 550 Relay not permitted

If you are trying to use PN's outgoing server from another network (eg are you are using a laptop away from home) then you will get this error with the standard setup.
What servers do you have set up on Outlook for you email account?
What network connection are you using?
If you are using WiFi at home are you sure you are connected via PN and not your neighbours open WiFi? !!
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: 550 Relay not permitted

Can you post sanitised headers from the bounced email? replace any email addresses with xxxx@xxxx.com or similar.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.