21N changeover info and speed drops ?
Hi , hoping someone can give me some info here ,
I have had a very very stable and fast vroadband connection for years now with any isp including pluisnet for over a year , getting about 7.2 meg over 300k up from an 8meg line .
had an email saying I was going to be switched over to 21n on 17 th feb to faster 20meg line , I had not requested this but seemed like a good idea if faster still.
Out of the blue on the 16th the line reset down to 2.3 meg (had been on wiihout fault for 12 days when was last turned off for housework that shows in figures)
The line has been left on since anf although rising back to 7.2 meg / 998 once where it stayed for a few hours it reset itself agaiun 2 hours ago to 2,8 / 330 ish.
am I now on 21n it wouls appear so as upload when it resets right is now 900+ instead of the ol;d 448k but although I have asked this question with a ticket I just get copy and paste replies that unfortunately answer none of my questions .
I understand about the old bras training perion but is it right that my line should be inproving so slowly even droping lower when I had a brilliant 8 meg connnection for so long being les than a mile from the exchange cab is literally straight line right down alley to exchange
at least with 8meg any drops seemed to quickly rectify on my line do I just wait ?
how has everyone else done with the changeover can I return to my faster 8 meg if this goes pearshaped , would changing ISP cure it if I am now doomed to 2meg on 20meg when I was 7megish on 8meg - crazy the extra upload speed wirh 21n I dont care for anyway .
bear in mind I am asking this so I know for future too as whole family and freinds I got on plusnet will have or be changing and will bwe asking me as their pc helper , lol
I have had a very very stable and fast vroadband connection for years now with any isp including pluisnet for over a year , getting about 7.2 meg over 300k up from an 8meg line .
had an email saying I was going to be switched over to 21n on 17 th feb to faster 20meg line , I had not requested this but seemed like a good idea if faster still.
Out of the blue on the 16th the line reset down to 2.3 meg (had been on wiihout fault for 12 days when was last turned off for housework that shows in figures)
The line has been left on since anf although rising back to 7.2 meg / 998 once where it stayed for a few hours it reset itself agaiun 2 hours ago to 2,8 / 330 ish.
am I now on 21n it wouls appear so as upload when it resets right is now 900+ instead of the ol;d 448k but although I have asked this question with a ticket I just get copy and paste replies that unfortunately answer none of my questions .
I understand about the old bras training perion but is it right that my line should be inproving so slowly even droping lower when I had a brilliant 8 meg connnection for so long being les than a mile from the exchange cab is literally straight line right down alley to exchange
at least with 8meg any drops seemed to quickly rectify on my line do I just wait ?
how has everyone else done with the changeover can I return to my faster 8 meg if this goes pearshaped , would changing ISP cure it if I am now doomed to 2meg on 20meg when I was 7megish on 8meg - crazy the extra upload speed wirh 21n I dont care for anyway .
bear in mind I am asking this so I know for future too as whole family and freinds I got on plusnet will have or be changing and will bwe asking me as their pc helper , lol
Hi ARone,
I've just checked your account, your circuit has been moved to an up to 20mb connection on 21 CN, the order completed onn the 16th in fact. According to a line test I've just performed no line rate has yet been calculated which means that the training period is still underway so there's no point pushing anything unless there's been no improvement after the training period.
I've just checked your account, your circuit has been moved to an up to 20mb connection on 21 CN, the order completed onn the 16th in fact. According to a line test I've just performed no line rate has yet been calculated which means that the training period is still underway so there's no point pushing anything unless there's been no improvement after the training period.
Yes, it's better to leave the router connected.
Generally speaking the improvements in speed are't generally seen until 3 or 4 days into the line training period. However looking at your connection logs I can see that your connection has been up for just over 48 hours now and no line rate has been calculated still.
I'd like to leave it another 24 hours so that the line will have been up for 72 hours by that point, after which I'll check to see if a line rate has been calculated. I'll be more concerned if it hasn't been at that point.
Generally speaking the improvements in speed are't generally seen until 3 or 4 days into the line training period. However looking at your connection logs I can see that your connection has been up for just over 48 hours now and no line rate has been calculated still.
I'd like to leave it another 24 hours so that the line will have been up for 72 hours by that point, after which I'll check to see if a line rate has been calculated. I'll be more concerned if it hasn't been at that point.
Quote from: _Adam_Walker_
I'd like to leave it another 24 hours so that the line will have been up for 72 hours by that point, after which I'll check to see if a line rate has been calculated. I'll be more concerned if it hasn't been at that point.
for your info still the same here , if I stretch my neck from bedroom I can almost see the top of the exchange , I know theres a training period but doesnt it usually try different speeds during that training periods , I dont know how 21cn works and Im first here in family to be swapped over Id hate to wait 10 days on half of what I was on 8meg only to find thats its stuck and have to go through training period again , 8 meg was fine and stable really most the times nearly maximum profile always on download tests appart from a few hiccups over the years
Downstream 3,275 Kbps
Upstream 611 Kbps
Connection time 3 days, 3:06:49
Hi ARone,
Can you tell me how your kit is set up. Are you using any extension cables/sockets? What make and model of router are you using?
Jojo
Can you tell me how your kit is set up. Are you using any extension cables/sockets? What make and model of router are you using?
Jojo
I am connected direct into the master socket no extensions at all I am now connected with a definate 20mb compatible Dlink , proven working elsewhere too on ADSL2
Line and sync has been fine for a few years until the day of changeover to 21CN when it dropped , sync was really low and I have tried another compatible router , but has now been connected for over 3 days without reset
I know you are trying to maybe help and have been most helpful yourself in the past when I have had problems with family in the past but my setup hasnt changed at all and equipment was fine until the changeover
maybe though this would be better if the same person dealt with this in my ticket , it gets confusing when so different people deal with t I do I have several other working routers or also from family that you yourself have supplied that I could also try but have been asked to keep it connected but I seriously doubt this is router related and there are no extensionswhatsoever I am directly into the master socket.
As said It worked fine until the switchover to 20mb but has stuck at under 3mb since then a week ago
I have always and was until the day of changeover to 21cn as your records show getting excellent download rates of over 7meg syncing at near the maximum on adsl 8 most of the time too in fact that had been the case for 12 days before the changeover.
I know there is a training period but should it still be this low after 6 days with no change no reset for over 3 days until i did that myself to try another known working router connected next door at excellent sync just to be double sure .
if I have to wait until the 10 days that is fine Id just like to know if this is usual , this may seem like mithering but I was perfectly happy on 8meg I dont want to get to the end of 10 day training and then be told something was wrong now you have to wait again for another 10 days when I was happy with my 8meg connection , of course we all like speed increases but I dont want to get lumped with a much slower speed
Is the training working correctly on my line , even though it seems stuck , if it is I will wait but Ive asked this several times
Adam was going to check after 3 days connection which passed but Ive had no reply to ticket since then , do I just wait ?
Line and sync has been fine for a few years until the day of changeover to 21CN when it dropped , sync was really low and I have tried another compatible router , but has now been connected for over 3 days without reset
I know you are trying to maybe help and have been most helpful yourself in the past when I have had problems with family in the past but my setup hasnt changed at all and equipment was fine until the changeover
maybe though this would be better if the same person dealt with this in my ticket , it gets confusing when so different people deal with t I do I have several other working routers or also from family that you yourself have supplied that I could also try but have been asked to keep it connected
but I seriously doubt this is router related and there are no extensionswhatsoever I am directly into the master socket.As said It worked fine until the switchover to 20mb but has stuck at under 3mb since then a week ago
I have always and was until the day of changeover to 21cn as your records show getting excellent download rates of over 7meg syncing at near the maximum on adsl 8 most of the time too in fact that had been the case for 12 days before the changeover.
I know there is a training period but should it still be this low after 6 days with no change no reset for over 3 days until i did that myself to try another known working router connected next door at excellent sync just to be double sure .
if I have to wait until the 10 days that is fine Id just like to know if this is usual , this may seem like mithering but I was perfectly happy on 8meg I dont want to get to the end of 10 day training and then be told something was wrong now you have to wait again for another 10 days when I was happy with my 8meg connection , of course we all like speed increases but I dont want to get lumped with a much slower speed
Is the training working correctly on my line , even though it seems stuck , if it is I will wait but Ive asked this several times
Adam was going to check after 3 days connection which passed but Ive had no reply to ticket since then , do I just wait ?
Hi ARone,
I'm conducting some more intrusive tests, so I'll get back to you once I know a bit more.
Jojo
I'm conducting some more intrusive tests, so I'll get back to you once I know a bit more.
Jojo
