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21CN speed upgrade
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21CN speed upgrade
28-12-2012 12:55 PM
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I see that now my estimated line speed is 17Mb.I currently have the extra package at a little under 7Mb.Can i upgrade and would it cost anything?
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Re: 21CN speed upgrade
28-12-2012 1:11 PM
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That depends - there is no cost to change - but if you go to the non contract option it will increase your monthly costs
This gives a very good summary http://www.thinkbroadband.com/news/5630-plusnet-in-push-to-join-the-six-providers.html
Your line speed wouldn't change - has your exchange been upgraded to 21CN recently
This gives a very good summary http://www.thinkbroadband.com/news/5630-plusnet-in-push-to-join-the-six-providers.html
Your line speed wouldn't change - has your exchange been upgraded to 21CN recently
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Re: 21CN speed upgrade
28-12-2012 1:18 PM
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I'm presuming you are currently on 20CN ADSL1 and that your exchange has recently had 21CN ADSL2+ enabled. You don't have to change account type to be upgraded, Plusnet will do it automatically in a few weeks anyway, but hopefully one of the Plusnet reps will see your request on here and place a manual order which should complete in 5 working days.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: 21CN speed upgrade
28-12-2012 1:49 PM
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you pressumed correctly.Let's hope they do.
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Re: 21CN speed upgrade
28-12-2012 4:08 PM
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Hi dimcass,
Welcome aboard the community forum
A order has been placed for your services to move to ADSL2+, your upstream will also be uncapped.
This will complete on the 4th January, during the first 10 days your line will be in a training period.
There's nothing you need to do from your side
Chris
Welcome aboard the community forum
A order has been placed for your services to move to ADSL2+, your upstream will also be uncapped.
This will complete on the 4th January, during the first 10 days your line will be in a training period.
There's nothing you need to do from your side
Chris
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Re: 21CN speed upgrade
28-12-2012 4:24 PM
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superb news!thanks!
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