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21CN is there anything I need to do?

fatdeeman
Grafter
Posts: 274
Registered: ‎30-07-2007

Re: 21CN is there anything I need to do?

Thanks for that!
It's already in the test socket (desperate!) so go ahead!
The margin has always been around that figure, I have never noticed any problems over the years (apart from when there has been known issues) and the sync was always the same rate and never fluctuated. I would say for the most part the connection has been very stable.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: 21CN is there anything I need to do?

Hi fatdeeman,
I could try setting it down to 6dB, which would increase your sync speed - don't see why that won't hold, but there may be some fluctuation while it finds its best level. Your call.
Jojo Smiley
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: 21CN is there anything I need to do?

fatdeeman: If you keep an eye on the noise margin and it never drops more than 3db below the normal level (RouterStats is great for monitoring that) take up JoJo's offer of lowering the target.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
fatdeeman
Grafter
Posts: 274
Registered: ‎30-07-2007

Re: 21CN is there anything I need to do?

I can't remember the last time I saw any major fluctuations, even with the stormy weather weather recently it's been stuck on 14 so I would be willing to give it a go jojo!
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: 21CN is there anything I need to do?

Ok, I'll give it a go Smiley
fatdeeman
Grafter
Posts: 274
Registered: ‎30-07-2007

Re: 21CN is there anything I need to do?

Thanks!  When will it take effect?
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: 21CN is there anything I need to do?

I did check earlier and it hadn't changed, but it can take up to 24 hours. I'll have another check in a minute for you Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: 21CN is there anything I need to do?

Still not changed. I'll take another look before I go home Smiley
fatdeeman
Grafter
Posts: 274
Registered: ‎30-07-2007

Re: 21CN is there anything I need to do?

You're just too kind you are!
This forum is without doubt the biggest reason I have stuck with plusnet since 2004!
I was looking at my billing history, I used to pay around ₤40 for 2 meg when I first signed up, how times change!
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: 21CN is there anything I need to do?

Hi fatdeeman,
Still no change. I'll check again for you in the morning.
Jojo Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: 21CN is there anything I need to do?

Hi fatdeeman,
Just checked again and it's still not budged. I'll check again later, but in the meantime if you could post the results of a BT speed test that would help confirm what I'm seeing from the supplier's systems.
Jojo Smiley
fatdeeman
Grafter
Posts: 274
Registered: ‎30-07-2007

Re: 21CN is there anything I need to do?

I could see no difference either this morning, speed test:
Download speed achieved during test: 12592 Kbps
Acceptable range: 4000-21000 kbps
DSL connection rate : 15025 kbps down 883 kbps up
IP Profile: 13255 kbps
Upload speed achieved: 903kbps
Upstream IP profile 883 did alright there! lol
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: 21CN is there anything I need to do?

Quote
Download speed achieved during test: 12592 Kbps

Jojo raised the profile to 13200kbps so I'd expect you to get download speeds in that region.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: 21CN is there anything I need to do?

Hi fatdeeman,
Still not budged, so I've requested another reset. I'll have another check in the morning.
Jojo Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: 21CN is there anything I need to do?

Hi fatdeeman,
It's stuck fast. Could you reboot your router for me please?
Jojo Smiley