*21CN ONLY* Do you think your PN profile is not updating as it should?
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Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
06-03-2012 12:03 PM
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Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
06-03-2012 1:33 PM
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It was incorrectly raised to 4500 in question 52239019 (that was my sync rate at the time, not ip profile)
It should be set to 4000 now by my calculations (my current sync is a little over 4600)
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
06-03-2012 1:50 PM
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Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
11-03-2012 9:00 PM
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Many thanks,
Rob
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
12-03-2012 9:08 AM
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Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
12-03-2012 9:33 AM
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Thanks to all your hard work, have had a stable line over the weekend, with BT IP profile holding at 5.91 for a few days now, but Plusnet IP profile yet to catch up from yesterday's update to 5.1 from 4Mb where it had been stuck since sign-up. Maybe later today? Keith.
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
12-03-2012 4:57 PM
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I have raised your profile to 12300 to allow for your new BT IP profile. This should take effect shortly.
Jojo
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
12-03-2012 4:58 PM
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I'll look into that and post back here.
Jojo
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
12-03-2012 4:59 PM
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Your profile is already set at 5100.
Jojo
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
12-03-2012 5:28 PM
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[Moderator's note by Jim (Oldjim) a lot of blank lines removed ]
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
12-03-2012 10:42 PM
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Would you mind taking a look at my line. Was switched over to 21CN but my line speed is the same as my 20CN speed. There was a problem when I was switched over and for a few days I lost internet connection but my sync was 7.5 - 8mb down and 1.1mb upload. Maybe I'm still on ADSL 1?
Current stats
4764 kbps download
445 kbps upload
Noise Margin 12db
Attenuation 43db
Thanks
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
13-03-2012 12:31 AM
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Quote from: Joanne They have identified the issue and are initiating a fix for it. Sadly, it's not a simple one and will take a number of weeks to implement. I'll update here when we get an idea as to when it will be resolved.
Quote from: Joanne I'll see if I can find out any more today.
The Antarctic day must be nearly over, any news yet?
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
13-03-2012 9:39 AM
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Jojo
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
13-03-2012 12:10 PM
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Quote from: Nokk Hi Jojo
Would you mind taking a look at my line. Was switched over to 21CN but my line speed is the same as my 20CN speed. There was a problem when I was switched over and for a few days I lost internet connection but my sync was 7.5 - 8mb down and 1.1mb upload. Maybe I'm still on ADSL 1?
Current stats
4764 kbps download
445 kbps upload
Noise Margin 12db
Attenuation 43db
Thanks
Hi Jojo
Are you able to look into the above for me pls. Thansk Nokk (Nokoni)
Re: *21CN ONLY* Do you think your PN profile is not updating as it should?
13-03-2012 4:36 PM
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|Your target SNR is currently 15dB so that won't be helping. How is your connection set up. Are you using any extension cables/sockets? Do you have a test socket you can plug into?
Jojo
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