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*21CN ONLY* Do you think your PN profile is not updating as it should?

kankali
Grafter
Posts: 115
Thanks: 6
Registered: ‎31-10-2011

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Jojo,
Would you mind nudging my profile. BT Speedtest shows 5.1, PN Profile been at 4.5 for a week or so.
BTW my profile didn't go down when I had a BB problem a couple of months back, just stayed at 5.1.  These delta reports seem to miss a lot.
Regards, David
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Still doesn't seem to be fixed - mine only changes after manual intervention - should be 4.8Mb to match the BT profile
toby1
Grafter
Posts: 27
Registered: ‎05-04-2007

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Hi, please could someone adjust my Plusnet profile? BT profile is 17Mbps and Plusnet profile is currently set at 6.5Mbps.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Can I flag up these two for attention please
http://community.plus.net/forum/index.php/topic,104151.msg887235.html#msg887235
Current Line speed is stuck at 3.9Mbps
http://community.plus.net/forum/index.php/topic,104072.msg886997.html#msg886997
Current Line speed is stuck at 4.2Mbps
Thanks.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

David B & toby1,
I've changed your profiles now. You should see the increase shortly.
Jojo Smiley
Stumpy21
Rising Star
Posts: 156
Thanks: 6
Fixes: 1
Registered: ‎13-06-2011

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Hello
I find that my  Plusnet 'Current Line Speed' stays on 4.3 Mb regardless of resyncs/disconnects (auto or manual) and with various sync speeds and has been that way for weeks.
When I have done a BT speedtest that always shows my actual profile, but never seems to pass to Plusnet like it used to!
Current stats:
Uptime: 0 days, 20:12:10 
DSL Type: G.992.3 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 6,356
Bandwidth (Up/Down) [kbps/kbps]: 440 / 5,819
Data Transferred (Sent/Received) [MB/MB]: 28.63 / 219.08
Output Power (Up/Down) [dBm]: 12.5 / 18.5 
Line Attenuation (Up/Down) [dB]: 24.0 / 45.5
SN Margin (Up/Down) [dB]: 24.5 / 5.0 

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Hi Stumpy21,
I have set your profile to 5100 to allow for your BT IP profile. This should take effect shortly.
Jojo Smiley
penfold
Aspiring Pro
Posts: 2,280
Thanks: 25
Fixes: 5
Registered: ‎01-08-2007

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Hi jojo
Mine is still at 6.7, but sync has been steady for a few days, and BT profile is 7.38
Cheers  Smiley Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Hi penfold,
I have set your profile to 7300 to allow for you BT IP profile. This should take effect shortly.
Jojo Smiley
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Quote from: Oldjim
Still doesn't seem to be fixed - mine only changes after manual intervention - should be 4.8Mb to match the BT profile
Guess who is feeling ignored  Sad Sad
Stumpy21
Rising Star
Posts: 156
Thanks: 6
Fixes: 1
Registered: ‎13-06-2011

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Quote from: Joanne
This should take effect shortly.
Jojo Smiley

Thank you. Now showing on my Plusnet
firve
Dabbler
Posts: 13
Registered: ‎24-02-2009

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Could you check mine please... profile seems stuck on 7.15Mb but my router is syncing at 19.5Mb download.  Upload seems fine at .9Mb Smiley
Thanks
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Quote from: Oldjim
Guess who is feeling ignored  Sad Sad

Who said that?  Roll_eyes
Your PN profile is 4400 which matches the BT profile from what I can see.
Jojo Wink
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Hi firve,
I have raised your profile to 17100 to allow for your new BT IP profile. This should take effect shortly.
Jojo Smiley
firve
Dabbler
Posts: 13
Registered: ‎24-02-2009

Re: *21CN ONLY* Do you think your PN profile is not updating as it should?

Thanks Jojo, worked immediately  Smiley