*21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
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*21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
25-08-2012 7:22 AM
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Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
25-08-2012 6:27 PM
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Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
25-08-2012 10:35 PM
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Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
25-08-2012 11:10 PM
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What the speedtester shows is the run profile but it wouldn't surprise me if delays in updating the administration profile that BT communicate to Plusnet are a major part of the 21CN update delays. From a customer point of view it's the total delay that matters, so immaterial whether it's down to Plusnet or BT, or both.
Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
26-08-2012 12:20 AM
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The difference between the time on my router, and the time a member of staff told me, was just under a day and a half. Add to that a day or so for Plusnet to actually make the change and you end up with the 3-4 days it takes for your profile to update (if you're lucky).
Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
26-08-2012 7:56 AM
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Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
26-08-2012 11:51 AM
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One of my reasons in answering it was that there's probably is no one who doesn't see this problem so the thread would have quickly disappeared off the page and into oblivion..
Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
27-08-2012 1:22 PM
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There are a few other threads regarding this topic.
This does appear to be a issue at the moment where profiles are not updating.
We get a delta report every-time somebody on ADSL2+ syncs up. It's apparent that either the delta report is not coming through or our profile does not update, it seems to be that there is both at times.
I am currently collating a list and digging deeper into this as we do need to get to the bottom of it and have it resolved, as it is causing customers speed issue's and ourselves an increased workload.
I will update as soon as I've got some results/solutions.
Chris
Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
01-09-2012 2:27 PM
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Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
01-09-2012 4:02 PM
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Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
01-09-2012 4:22 PM
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My sync speed has been yo-yoing for a few weeks now, for as yet unfathomed reasons. The point is that the BT profile keeps faithfully in step - yet the PN profile is quick to drop, and very slow to rise.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
01-09-2012 10:50 PM
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Quote from: Chris You're unlikely to hear from those that it does happen to as it's obviously working correctly and not causing any problems so they wouldn't notice it.
I don't accept that hypothesis, Chris. There are plenty of smart people who frequent these boards and who would know if the system works correctly for them or not. So far, nobody has come forward with an endorsement so I think it more likely that the system fails across the board.
Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
01-09-2012 11:27 PM
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the PN profile is quick to drop, and slow to rise (or doesn't rise at all).
Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
07-09-2012 3:25 PM
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Re: *21CN ONLY* Do you think your PN profile ACTUALLY IS updating as it should?
02-10-2012 4:36 PM
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