21CN == 19th century network ?
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21CN == 19th century network ?
24-01-2012 11:54 AM
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Re: 21CN == 19th century network ?
24-01-2012 11:57 AM
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Re: 21CN == 19th century network ?
24-01-2012 12:04 PM
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I can see how the line is up and down. Are you using any extension cables/sockets? Do you have a test socket? What router are you using?
Jojo
Re: 21CN == 19th century network ?
24-01-2012 12:06 PM
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Router is Netgear DB814, been used for several years with no problem. It is plugged into BT primary socket (no extensions). The socket is a plain BT phone one ... after unscrewing the face plate there seems to be one of those "test socket" (not identical to the linked photo but close).
No idea on the 21CN ADSL2 question; was simply informed by PN that I was moving to 21CN and service would be "more reliable". Is there any way in the PN console I can find out?
Thx
Re: 21CN == 19th century network ?
24-01-2012 12:12 PM
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Quote Router is Netgear DB814
Do you mean DG814 ? if so then that is only an ADSL1 modem/router and so even if your line has been moved to ADSL2+ the router will only synch at ADSL1 speeds.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: 21CN == 19th century network ?
24-01-2012 12:13 PM
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Re: 21CN == 19th century network ?
24-01-2012 1:01 PM
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you will need an ASDL2+ compatible router. We can provide you with that for just a P&P charge of £4.99. The cost of the router (£40) would only be payable if you left within 12 months.
Jojo
Re: 21CN == 19th century network ?
24-01-2012 1:37 PM
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Re: 21CN == 19th century network ?
24-01-2012 1:49 PM
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Ah, good. Are you going to put it in the test socket so we can see if we can get the best out of your line?
Jojo
Re: 21CN == 19th century network ?
24-01-2012 2:05 PM
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that's what its been plugged into for the last 30 mins.
Connection Speed 1664 kbps 544 kbps
Line Attenuation 31.5 db 63.5 db
Noise Margin 10 db 5.0 db
Re: 21CN == 19th century network ?
24-01-2012 3:05 PM
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as it is horrible
Can you try the quiet line test with a phone 17070 option 2
And as you have been moved to 21CN and ADSL2 they have possibly mucked up the wiring change in the exchange
Re: 21CN == 19th century network ?
24-01-2012 4:17 PM
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Tried the "quiet line test". Sounded very quiet (to me).
Currently on :-
Connection Speed 1536 kbps 480 kbps
Line Attenuation 31.5 db 63.5 db
Noise Margin 11 db 6.0 db
Re: 21CN == 19th century network ?
24-01-2012 4:19 PM
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Sorry to ask again but when you say you've 'tried' the test socket, is it still in there?
Jojo
Re: 21CN == 19th century network ?
24-01-2012 4:20 PM
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Re: 21CN == 19th century network ?
24-01-2012 5:07 PM
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OK, if you can leave it in there we can see whether the connection stays stable. I'll post a graph tomorrow so we can see how it's held up overnight.
Jojo
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