Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
2 Questions.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: 2 Questions.
2 Questions.
19-03-2014 11:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
1. I'm coming up on the end of my 18 month contract in the next couple of months, if i renew a new 18 month contract with you, will i qualify for the 9 months at £12.50 for fibre?
2. I've noticed in the last week several disconnections and a drop in broadband connection speed from 48mb to 39mb, could this be looked into?
Thx
2. I've noticed in the last week several disconnections and a drop in broadband connection speed from 48mb to 39mb, could this be looked into?
Thx
Message 1 of 7
(1,048 Views)
6 REPLIES 6
Re: 2 Questions.
19-03-2014 12:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To get a new deal you would need to phone the Customer Options Team on
0845 140 6002
0330 123 9197
Times are Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays) Saturday: 9.00am - 5.30pm
For the disconnections you would need to raise a fault at https://faults.plus.net
0845 140 6002
0330 123 9197
Times are Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays) Saturday: 9.00am - 5.30pm
For the disconnections you would need to raise a fault at https://faults.plus.net
Message 2 of 7
(595 Views)
Re: 2 Questions.
19-03-2014 12:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Saturday mornings are the best! got straight through! or possibily Tuesday afternoons after 2pm are usually quiet times
Message 3 of 7
(595 Views)
Re: 2 Questions.
19-03-2014 12:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Boodz85,
Pretty much as Oldjim has said, you'll need to speak to our Customer Options Team on the above numbers and we'll discuss your account with you regarding re-contracting.
Pretty much as Oldjim has said, you'll need to speak to our Customer Options Team on the above numbers and we'll discuss your account with you regarding re-contracting.
Message 4 of 7
(595 Views)
Re: 2 Questions.
07-06-2014 1:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
all sorted ty
Message 5 of 7
(595 Views)
Re: 2 Questions.
07-06-2014 3:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote all sorted
I've also just renewed my fibre unlimited. I love the way that PN rewards loyal customers.
Message 6 of 7
(595 Views)
Re: 2 Questions.
07-06-2014 4:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's another good thing about PN. They always have
Message 7 of 7
(595 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page