cancel
Showing results for 
Search instead for 
Did you mean: 

2.4ghx and 5ghz conflict?

clarkycat
Newbie
Posts: 6
Registered: ‎16-12-2007

2.4ghx and 5ghz conflict?

I received my new PlusNet router and since setting up I have been having a few issues with connection, particularly iPhones and my Macbook.  I am wondering whether the automatic dual band is causing an issue?  I have a couple of range extenders in the house too and wondering if that is causing an issue also.  For example, when I walk back in the house, my phone will show full bars of wifi, but the circle just spins when I try and update Facebook as an example.  I have to turn wifi off and on again to to get it to refresh.  A similar thing happens when I move round the house.
Has anyone got any ideas as to why?  For now, I have changed the SSID of my 5ghz just as an experiment to see if this works.
Thanks!
8 REPLIES
Community Veteran
Posts: 1,598
Thanks: 278
Fixes: 33
Registered: ‎13-08-2015

Re: 2.4ghx and 5ghz conflict?

Some iDevices seem to struggle switching, or even connecting when 2.4 and 5Ghz WiFi is synced, adding a 5 to the 5Ghz SSID and not synching them has helped many people.
Moderator
Moderator
Posts: 19,038
Thanks: 2,088
Fixes: 311
Registered: ‎11-01-2008

Re: 2.4ghx and 5ghz conflict?

just to confirm, that with macbook splitting the networks has resolved the issues.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

clarkycat
Newbie
Posts: 6
Registered: ‎16-12-2007

Re: 2.4ghx and 5ghz conflict?

Sorry?  Please repeat Smiley
dick:quote
clarkycat
Newbie
Posts: 6
Registered: ‎16-12-2007

Re: 2.4ghx and 5ghz conflict?

Quote from: Mustrum
Some iDevices seem to struggle switching, or even connecting when 2.4 and 5Ghz WiFi is synced, adding a 5 to the 5Ghz SSID and not synching them has helped many people.

OK great.  I tried adding "5ghz" to the end of the 5 network and so far it seems better. 
clarkycat
Newbie
Posts: 6
Registered: ‎16-12-2007

Re: 2.4ghx and 5ghz conflict?

OK so still having problems.  My wife's iphone doesn't connect even though it has full bars and I've just had to restart my router again! 
clarkycat
Newbie
Posts: 6
Registered: ‎16-12-2007

Re: 2.4ghx and 5ghz conflict?

Quote from: dvorak
just to confirm, that with macbook splitting the networks has resolved the issues.

No.
clarkycat
Newbie
Posts: 6
Registered: ‎16-12-2007

Re: 2.4ghx and 5ghz conflict?

Does anyone know of a conflict with Netgear extenders?
Moderator
Moderator
Posts: 19,038
Thanks: 2,088
Fixes: 311
Registered: ‎11-01-2008

Re: 2.4ghx and 5ghz conflict?

i've noticed that as i move rooms with my mbp that i need to switch wifi on and off, ipads, phones etc. all seem to be ok.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'