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£19.99 Option - Download Allowance

anthonywood123
Newbie
Posts: 8
Registered: 31-01-2010

£19.99 Option - Download Allowance


I'm paying the top option of £19.99
On the front page it says download allowance of 20GB
Whereas the £11.99 option says 80GB
Am I reading things right?
I thought the £19.99 option was unlimited?
3 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: £19.99 Option - Download Allowance

the current packages
- Plusnet Value broadband starts at £5.99 a month for the first 3 months. If you live in one of our low cost areas  you'll then pay this price every month. If you live outside of one of these areas you'll then pay £11.99 a month thereafter.
** - Plusnet Premium Broadband starts at £11.99 a month for the first 3 months. If you live in one of our low cost areas you'll then pay £15.99 a month thereafter. If you live outside of one of these areas you'll then pay £19.99 a month thereafter.
and Pro at £19.99 for 20 Gb
the unlimited with no limit is no longer available
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: £19.99 Option - Download Allowance

@anthonywood123  I assume by the top package you mean Pro with 20GB of usage.
This package is £19.99/month but is not traffic shaped so gives you line speed on all protocols at all times.
The £15.99/£19.99 Premium option has an 80GB usage but is subject to traffic shaping, restricting what you can do at certain times of the day (it shouldn't affect general browsing/email/streaming etc.)
The £5.99/£11.99 Value option has 10GB of data allowance but has a harsher traffic shaping regime.
You can compare here.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: £19.99 Option - Download Allowance

Hi Anthony,
It looks like you're on the Premium package with the 80GB usage and are paying £19.99 a month as you're in a market 1/2 area? Does that fit with what you see when you log in to http://my.plus.net ?