17 months still on Contract and moving house (sort of)

[#1]

I am in an odd situation as in I am moving house in a few weeks, but not into my new property immediately, I wont take ownership of that for several weeks after I move and so can't move my service to that property.  Now I know if I were moving on the same day (like most do) I can move my service over and no be hit with cancellation fees, but there will be 3 weeks or so when I am effectively homeless (staying with family) so no where to move my service too.  I assume I'll need to eat the approx. £400 cancellation fee as they can't hold my contract in limbo? right?

[#2]

but there will be 3 weeks or so when I am effectively homeless (staying with family) so no where to move my service too.

Call in and talk to the home moves team. If it is only 3 weeks or so, then they may be able to do a home move with a delayed install at the new house.

[#3]

I'm pretty sure Plusnet can deal with that, as long as the gap isn't too long, which 3 weeks probably isn't.  You'd be best phoning Plusnet and talking to the Home Moves department on 0800 587 1952, and I'm sure they can advise.

[#4]

thanks both, I'll give them a call tomorrow, my concern is I don't have a firm move in date yet.

[#5 · Accepted solution]

It is not unheard of to request a delayed installation ... later later ask for a further deferral!

[#6]

I called them and yes they were able to stop my service when I move out next week and reinstate my services in July when I move into my new place. 👍 no ~£400 cancellation fee. phew.