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16db sn margin

biganth29
Newbie
Posts: 4
Registered: 22-03-2012

16db sn margin

hi there. i had a fault on my internal wiring (which has been fixed now) is there anyway of getting my sn margin set back to 6db?
thanks
anthony
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,850
Thanks: 112
Fixes: 36
Registered: 27-04-2007

Re: 16db sn margin

As your on 20cn we don't have the option to reset the SNR to a specific value I'm afraid. However we can submit a general SNR reset that restarts line training and recalculates the SNR automatically, I've submitted that now so give it 24 hours and lets see where the SNR lands.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
biganth29
Newbie
Posts: 4
Registered: 22-03-2012

Re: 16db sn margin

that seems to have done the job thanks for that!