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120GB adsl trial

Timalay
Grafter
Posts: 185
Thanks: 1
Registered: ‎02-05-2010

120GB adsl trial

I raised a ticket (ticket number #59669789) asking a question about the 120gb adsl trial on the 9th September 2012.  The questiong was as follows 'With this trial is it still on a rolling monthly contract?'.  I've not heard anything back.
5 REPLIES 5
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: 120GB adsl trial

It is on the standard 10 day contract but any outstanding freebies with a 12 month tie in  from your existing account will carry over
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: 120GB adsl trial

Those tickets will all be replied to today/tomorrow, although it does say that they take 7 - 14 days when you first raise the ticket as it's not a standard support path.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Timalay
Grafter
Posts: 185
Thanks: 1
Registered: ‎02-05-2010

Re: 120GB adsl trial

Oh did it sorry.  Embarrassed
Thanks for the reply.
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: 120GB adsl trial

Your ticket has been updated. We'll await your response Smiley
Apprentice
Grafter
Posts: 645
Thanks: 4
Registered: ‎04-11-2008

Re: 120GB adsl trial

So when is the 100GB ADSL trial for Madasafish customers starting?  Tongue