OK So this is getting a bit too far now. internet has just been on 1000+ms ping and 0.4 download for the last HOUR when im the only one on the internet doing absolutely nothing bar speedtests.. Absolute joke of a service. Makes no sense how in the 21st century u can't 1.Change a profile 2.Provide a consistantly good broadband service. 3.Provide any type of half decent router 4.answer the phone within 34 minutes.. 5.SORT MY INTERNET Joke of a service.
So is this a whinge about a 1000 problems, your ping, the long call times to the call center, the router or all of the above? You tried power cycling the router? EDIT: oh wait its a mickhowes1 thread, have you asked your BT engineer neighbour what the problem is.