cancel
Showing results for 
Search instead for 
Did you mean: 

10 day training period

leeh1972
Newbie
Posts: 7
Registered: ‎30-03-2011

10 day training period

Is the 10 day training period for max dsl lines only for new broadband installations or if you change from one ISP to another?
Many thanks
6 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: 10 day training period

Hi leeh1972,
I can't speak for other ISPs but if you come to plusnet you will have a 10 dyay training period even if you have had broadband on that line before.
Jojo Smiley
leeh1972
Newbie
Posts: 7
Registered: ‎30-03-2011

Re: 10 day training period

Thanks JoJo.  Have been suffereing peak time slow down in last few days.  Am on day 8 out of 10.  When it was fine for first 6 days.  So I am hoping it the training period causing the issue
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: 10 day training period

Possibly but once it's on day 11 we can start to look at any issues you may have, so just keep me posted here.
leeh1972
Newbie
Posts: 7
Registered: ‎30-03-2011

Re: 10 day training period

As I thought.  i will keep an eye on it.  the 11 day is the 2nd April.  If any issue after that i will raise a issue
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: 10 day training period

Sure, but if you also mention it on here I will probably be on at some point over the weekend. Smiley
leeh1972
Newbie
Posts: 7
Registered: ‎30-03-2011

Re: 10 day training period

Thanks Jo.  I don't often use the internet at weekends that much, but will try and remember.  many thanks