1 month of usless BB

[#1]

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 2000 kbps
    Actual IP throughput achieved during the test was - 1384 kbps


nice - NOT

[#2]

I think the BT performance tester works only on maxDSL lines, so it looks like you are back to a BT connection at last. I assume the change has just been done so your IP profile will start at the default 2M while the exchange equipment determines an appropriate value, which will be 7150kbps for that sync speed. The IP profile should update soon, then be communicated to Plusnet for the High-speed Broadband setting in Memeber Centre.
The phone call response you mentioned is extremely poor and I cannot believe you got that from Plusnet's CSC staff. My guess it was an engineer fixing your line at the exchange, not that that makes it satisfactory. Please put this aside for now, my interprestation of your BT test results is that the long running saga you've had is coming to an end.
David

[#3]

just recieved a phone call from force9/plusnet, this is what force9 was all about - customers , thank you , keep it up .

[#4]

Hi doomreaper.
I hope this is now sorted for you.
With regards the response from the CSC agent, that is totally unacceptable and you have my promise that I'll follow this up on Monday morning.

[#5]

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8096 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7000 kbps
    Actual IP throughput achieved during the test was - 734 kbps
at 1:10am  1st 12th 2008
Data rate (Kbps) 
8096 448
Secondary DNS Server 212.159.6.10
Noise margin (dB)
11.7 25.0

Output power (dBm)
19.8 12.2

Attenuation (dB)
35.0 21.0


oopsie kinda slow after starting today at a nice 6+megs download speed. slowly deteriorated from around mid afternoon . 30th 11 2008

[#6]

Doing speed tests at the present time often gives slow speeds since free-period downloading is at its height. However that is poor, suggesting possible exchange congestion.  What does at test on http://www.mybroadbandspeed.co.uk/ give you?
My current result is

[#7]

Today 01:44  1001 kbps (125kB/s)  365 kbps (45.6kB/s
just used the site you asked me too , and this is teh result
just doing a fewtracert also , Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
C:\Users\reaper>tracert www.google.co.uk
Tracing route to www.l.google.com [216.239.59.104]
over a maximum of 30 hops:
  1     1 ms    <1 ms     1 ms   
  2    46 ms    47 ms    50 ms  lo0-homesurf.ptn-ag2.plus.net [195.166.128.54]
  3    49 ms    53 ms    50 ms  ge1-0-0-205.ptn-gw01.plus.net [84.92.3.97]
  4    48 ms    49 ms    48 ms  te2-2.thn-gw1.plus.net [212.159.1.54]
  5    47 ms    48 ms    46 ms  195.66.226.125
  6    47 ms    46 ms    49 ms  209.85.255.175
  7    64 ms    62 ms    63 ms  209.85.250.216
  8    59 ms    61 ms    59 ms  66.249.95.169
  9    62 ms    65 ms    65 ms  216.239.49.114
10    67 ms    63 ms    64 ms  216.239.59.104
Trace complete.

Tracing route to portal.f9.net.uk [212.159.8.4]
over a maximum of 30 hops:
  1     1 ms     1 ms     1 ms 
  2    55 ms    55 ms    50 ms  lo0-homesurf.ptn-ag2.plus.net [195.166.128.54]
  3    51 ms    52 ms    48 ms  ge1-0-0-205.ptn-gw01.plus.net [84.92.3.97]
  4    53 ms    48 ms    51 ms  gi0-2-32.ptc-gw1.plus.net [195.166.129.10]
  5    54 ms    62 ms    57 ms  pos1-0.pih-cr1.plus.net [195.166.129.250]
  6    55 ms    54 ms    54 ms  vlan7.pih-gw3.plus.net [212.159.0.26]
  7    57 ms   102 ms    87 ms  if25.pih-lb04.plus.net [212.159.0.18]
  8    59 ms    58 ms    57 ms  homepages.supersurf.net [212.159.8.4]
Trace complete.

[#8]

Your router stats are very good, but speed results definitely aren't. What VP capacity status is shown for your exchange on the UserTools checker here?

[#9]

red, with a expected fix date of 28Nov . last updated 10Nov 2008.
then again i have never seen below red in nearly 8 years .
speeds now ,Download Speed: 6673 kbps (834.1 KB/sec )  Upload Speed: 359 kbps (44.9 KB/sec )

[#10]

and now at 9:02am a dramatic change
Download Speed: 2876 kbps (359.5 KB/sec )  Upload Speed: 353 kbps (44.1 KB/sec )

[#11]

Hi Doomreaper,
I'm glad to see that you're back on the BT Network.
What sort of speeds are the BT Speedtester giving you at "normal" times of the day?

[#12]

well from memory ,not good, it will slow down during the day , prob settle around 1meg for the most part until peek times when it will often go under 1meg . ill try to re-test today and post . but who knows , maybe it will sync better today and , well . lol

[#13]

Hiya,
There's absolutely nothing wrong with your sync speeds.  In fact they're actually really good.
The problem you're suffering from is poor throughput, which appears to be exchange related.  Hopefully BT will add some further VP capacity to your exchange before long, which should result in an improvement to your speed

[#14]

oh boy , i meant it will hopefully settle at a reasonable transfer speed, not sync , sorry wasnt awake .
hrm improve our exchange, its the main one in teh city centre. improve yes, degrade more like lol, they will of course be making sure the international lines for bussines get priority. its is also earmarked for upgrade ending January next year, which from past history will more like be January 2010. ah well the joys of modern living.
oh and my iwfes line runs through teh same exchange, she has a stable 4 meg line and the most degredation i ve seen is a drop from 4 to 3,96 , so erm .. i think someone dosnt like me .

[#15]

Hmm.  Which ISP is she with?
I'm trying to remember, did you say it was BT or Sky?