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0,13 Mb/s ha ha ha ha

esio555
Dabbler
Posts: 22
Registered: ‎26-12-2010

0,13 Mb/s ha ha ha ha

I greet again.
Since week I have such transfer.

It telephone 08451400200 does not answer.
I installed on newly all and nothing.
What do I have to make?
10 REPLIES 10
esio555
Dabbler
Posts: 22
Registered: ‎26-12-2010

Re: 0,13 Mb/s ha ha ha ha

Internet looks in PlusNet so.
How something will stand up, then it number 08451400200 does not answer.
On forum also no help.
You from nobody will not get in touch.
Pay only, because you have contract.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: 0,13 Mb/s ha ha ha ha

Please post the statistics from the router and have you carried out the checks using the master socket as we discussed in your last thread http://community.plus.net/forum/index.php/topic,91882.0.html
Please also post the Current Line Speed as stated here https://portal.plus.net/my.html?action=data_transfer_speed
esio555
Dabbler
Posts: 22
Registered: ‎26-12-2010

Re: 0,13 Mb/s ha ha ha ha

Date Download Speed Upload Speed 
Today 21:43 131 kbps (16.4kB/s) 276 kbps (34.5kB/s) Share
Today 21:41 131 kbps (16.4kB/s) 371 kbps (46.4kB/s) Share
Today 21:34 131 kbps (16.4kB/s) 353 kbps (44.1kB/s) Share
Sunday 20:48 239 kbps (29.9kB/s) 345 kbps (43.1kB/s) Share
Sunday 20:35 252 kbps (31.5kB/s) 372 kbps (46.5kB/s) Share
Sunday 20:33 281 kbps (35.1kB/s) 366 kbps (45.8kB/s) Share
Sunday 20:32 278 kbps (34.8kB/s) 370 kbps (46.3kB/s) Share
esio555
Dabbler
Posts: 22
Registered: ‎26-12-2010

Re: 0,13 Mb/s ha ha ha ha

It since then was not problem.
Transfer was on level 3800Kb / s -4400Kb / s.
Week transfer fell on 0,15 Kb ago / s.
And it yes to today.
I checked all and I installed on newly.
Nothing this gave.
I rang to PlusNet, but nobody receives.
billnotben
Community Veteran
Posts: 7,689
Thanks: 2,164
Fixes: 2
Registered: ‎23-09-2010

Re: 0,13 Mb/s ha ha ha ha

I would assume English isn't the op's 1st language, and a lot of technical terms don't exactly translate very well.
Maybe someone should post a picture of what's needed.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: 0,13 Mb/s ha ha ha ha

I have removed a number of unhelpful posts.
esio555 - If you want me to assist you will need to provide the information I have asked for otherwise you will just have to wait until Plusnet staff come onto the forum in the morning.
In the meantime, if you want your problem investigated by Plusnet please use the official fault reporting system here https://portal.plus.net/apps/kbdfaults
@billnotben That is all covered in the thread I linked to in my first reply
esio555
Dabbler
Posts: 22
Registered: ‎26-12-2010

Re: 0,13 Mb/s ha ha ha ha

And You how was he felt paying for nothing money?
I write through translator, because I do not know English.
Bell to PlusNet and nobody receives.
I wrote to them.
They ask about telephone this or contact on forum.
This is means from PlusNet someone here?
Then transfer now:

Date Download Speed Upload Speed 
Today 22:18 129 kbps (16.1kB/s) 373 kbps (46.6kB/s) Share
Today 22:13 128 kbps (16kB/s) 343 kbps (42.9kB/s) Share
Today 21:54 128 kbps (16kB/s) 356 kbps (44.5kB/s) Share
Today 21:43 131 kbps (16.4kB/s) 276 kbps (34.5kB/s) Share
Today 21:41 131 kbps (16.4kB/s) 371 kbps (46.4kB/s) Share
Today 21:34 131 kbps (16.4kB/s) 353 kbps (44.1kB/s) Share
Sunday 20:48 239 kbps (29.9kB/s) 345 kbps (43.1kB/s) Share
Sunday 20:35 252 kbps (31.5kB/s) 372 kbps (46.5kB/s) Share
Sunday 20:33 281 kbps (35.1kB/s) 366 kbps (45.8kB/s) Share
Sunday 20:32 278 kbps (34.8kB/s) 370 kbps (46.3kB/s) Share
If there is no nobody from PlusNet this here write.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: 0,13 Mb/s ha ha ha ha

Your connection is slow because it is dropping many times. Please follow the instructions here http://www.plus.net/support/broadband/bbfaults/droppingconnection.shtml to troubleshoot this and then report it to our team at http://faults.plus.net
Your connection is dropping many many times a day which means your speed is going to be slow.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
esio555
Dabbler
Posts: 22
Registered: ‎26-12-2010

Re: 0,13 Mb/s ha ha ha ha

I greet.
I thank for help.
I have damaged line probably.
In receiver be hearing bangs very strongly and hums.
I use stationary telephone very seldom.
I tasted to ring, to speak and to be to hear second person very bad.
I checked in house all connections once again.
And all is well probably.
Hums and be hearing chip in receiver still.
I have this to notify PlusNet?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: 0,13 Mb/s ha ha ha ha

You need to report the noise to the company who supplies your voice service.
First check without the router connected - is there still noise
If so report it but do not mention broadband