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sj phone on vista

craig_p
Grafter
Posts: 112
Registered: 01-08-2007

sj phone on vista

Ive set up the sj phone software on my new laptop running vista inc sp1.  I can make and recieve calls but there is a delay on the voice at the other end. Any ideas how to stop this please
Thanks Undecided
1 REPLY
pcoventry
Grafter
Posts: 434
Registered: 26-11-2007

Re: sj phone on vista

Hello,
Gradwell have 2 prefixes which allow the call to be routed differently through their network. The prefixes are as follows:
**610
**620
Please put these in front of the number to be dialled and see if this fixes it for you.
Now these may work or they may not make any difference. If one fixes your problem then let us know which one and we can get Gradwell to put it on permanently for you.You can either reply here, call us or raise a ticket on your account.