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line test voip

puddy
Grafter
Posts: 1,571
Registered: 10-06-2007

line test voip

my friend next door keeps complaing that I am calling him at odd times at night, but his voip phone rings once only.  This has been going for a 3 weeks now!  I am the only person who has is voip telephone number
Are Gradwell or plusnet doing any sort of line testing?
In additon my 2 line phone (BT line 1 VOIP line 2) makes a clicking noise about 2 seconds before it rings but my phone as been clicking at all hours in the night but does not go on to ring.
I wonder are these thing linked in anyway?
puddy
account=jillweekes
4 REPLIES
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: line test voip

do any of these calls actually get picked up and appear in your calls out list?
puddy
Grafter
Posts: 1,571
Registered: 10-06-2007

Re: line test voip

I checked and for some reason no sip to sip calls are listed  in or out
puddy
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: line test voip

ah yes, SIP to SIP calls are not logged although Gradwell do have that functionality on their roadmap.
Ok, the next step would be to put a trace on your line and monitor the traffic being sent, its possible that we might be able to capture the spearadic ringing happening again over the weekend and work out why this is happening. I've noticed that you have had a number of faults raised on your line - did the clicking happen before and after the changes?
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: line test voip

also, could you PM me the logs on your device for around the time that the speradic calls are happening?