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cant update firmware on Gigaset a580ip.

regner
Newbie
Posts: 5
Registered: 06-06-2010

cant update firmware on Gigaset a580ip.

Hi I am a newby. I have managed to set up the phone so that it works as a Voip phone but when I try to update the firmware I get an error message "Firmware update not possible:
Transmission error 0! "
Can anybody please throw some light on this for me.
Thanks
7 REPLIES
Community Veteran
Posts: 6,254
Thanks: 431
Fixes: 39
Registered: 30-07-2007

Re: cant update firmware on Gigaset a580ip.

This http://forums.whirlpool.net.au/forum-replies-archive.cfm/1408418.html might shed some light on it, sounds like it may be just a temporary server problem. You could also check your PlusNet firewall setting, if its set to HIGH try LOW or OFF to see if it affects it ( don't forget you need to disconnect/reconnect for the new firewall settings to be active ).
TBH I haven't updated the f/w on my C475 for some time , there was some problems with updated f/w a while ago and it caused no end of problems. The main issue is that once you update the f/w there is no going back. My motto is 'if it works, don't mess with it', unless the latest f/w has some new feature that you can't do without then leave it alone.
regner
Newbie
Posts: 5
Registered: 06-06-2010

Re: cant update firmware on Gigaset a580ip.

Changing the firewall had no effect.
Community Veteran
Posts: 6,254
Thanks: 431
Fixes: 39
Registered: 30-07-2007

Re: cant update firmware on Gigaset a580ip.

What version of the firmware do you currently have ?
Community Veteran
Posts: 6,254
Thanks: 431
Fixes: 39
Registered: 30-07-2007

Re: cant update firmware on Gigaset a580ip.

Actaully I've just spotted this comment on one of the mgraves blogs
Quote
Anyone noticed that a brand new A580 has a wrong default firmware server (siemens.gigaset.com?)
Immediate upgrade to 2223 by logging in and change it to gigaset.com/chagall

Check the URL that is shown in the 'Data Server' field and change it if its not correct ( page 156 of the manual )
Then try the update
Community Veteran
Posts: 6,254
Thanks: 431
Fixes: 39
Registered: 30-07-2007

Re: cant update firmware on Gigaset a580ip.

Did you ever get it to update ?
regner
Newbie
Posts: 5
Registered: 06-06-2010

Re: cant update firmware on Gigaset a580ip.

sorry for the delay. Mine was set as you suggested.However I still cannot get it to update the firmware. Indeed there is another issue now. I cannot dial out at all using the gigaset. It returns a 503 error message and gives an engaged signal. Any suggestions?
Community Veteran
Posts: 6,254
Thanks: 431
Fixes: 39
Registered: 30-07-2007

Re: cant update firmware on Gigaset a580ip.

Error 503 is 'service unavailable'.
Gradwell ( who provide PlusNet's voip service ) are not showing any problems on their status pages.
Are you sure you have credit on your voip account ?