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broadband phone minutes are they in new packages

Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

broadband phone minutes are they in new packages

I have taken up the offer to move to the new packages when my billing is up. I am starting to use my free 240 sip minutes from current pro account. Will these mins still be there to use in the new accounts?
C.s never mentioned  them going when I changed the account by phone
1 REPLY
Community Veteran
Posts: 6,263
Thanks: 433
Fixes: 40
Registered: 30-07-2007

Re: broadband phone minutes are they in new packages

The new packages don't include voip minutes for new customers but I believe you should be able to hold on to your existing things like voip minutes,webspace,fixed ip etc when you change from an existing package. Best to raise a ticket and ask for them to be transferred to your new package.