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Whats my plusnet SIP number and how do i test it's working?

Rigga
Grafter
Posts: 57
Registered: 31-07-2007

Whats my plusnet SIP number and how do i test it's working?

Hi all, as the title says, anyone know what my plus net sip number is so people can call me?
I have a phone forwarding service that supports SIP and i have tried the following,
XXXXX@sip.plus.net
XXXXX@sip2.plus.net
*472XXXXX
The last one just says URI not valid?
Anyone any ideas?
Thanks, R.
10 REPLIES
mdean
Grafter
Posts: 70
Registered: 13-05-2007

Re: Whats my plusnet SIP number and how do i test it's working?

hi can you please raise a question on you plusnet account and post the question ID and ill pick it up for you.
Rigga
Grafter
Posts: 57
Registered: 31-07-2007

Re: Whats my plusnet SIP number and how do i test it's working?

Hi thanks, I have raised a q. about my login details to the broadband account area
question 32245923
If that allows you to help it would be much appreciated.
Thanks, R.
Community Veteran
Posts: 6,254
Thanks: 431
Fixes: 39
Registered: 30-07-2007

Re: Whats my plusnet SIP number and how do i test it's working?

Your SIP address should be <sip id>@sip.plus.net, where <sip id> is your 7 digit SIP Id that you use to configure your softphone,IP Phone or ATA.
You will have got an email when you activated Broadband phone, containing your SIP ID and SIP password. If you've lost the email you can see your SIP ID on the voip control panel https://voip.plus.net/login/account_overview , login and the SIP ID is shown as the 'extension'
Hope that helps
Rigga
Grafter
Posts: 57
Registered: 31-07-2007

Re: Whats my plusnet SIP number and how do i test it's working?

Thanks,  I'm currently trying to find out my email address and password for the broadband phone control panel.
However I do still have the original email, with my SIP id, but it's only 6 chars longHuhHuh
Would they have changed it from the original email?
Thanks, R.
mdean
Grafter
Posts: 70
Registered: 13-05-2007

Re: Whats my plusnet SIP number and how do i test it's working?

Hi I have replied to you question and there will be a further update tomorrow.
Rigga
Grafter
Posts: 57
Registered: 31-07-2007

Re: Whats my plusnet SIP number and how do i test it's working?

Thanks for that, although it is strange that outgoing calls using my current details do work, I've tried several echo test numbers, and all of them work.
I shall await my new details.
Thanks. R.
Community Veteran
Posts: 6,254
Thanks: 431
Fixes: 39
Registered: 30-07-2007

Re: Whats my plusnet SIP number and how do i test it's working?

Quote
Would they have changed it from the original email?

On the 'original' PlusTalk ( prior to the move to a Gradwell supported system ) I recollect that the sip Id's may have been 6 digits.
On moving to the Gradwell platform I 'think' that some had a '4' inserted at the front, but some still worked with 6 digits.
Anyway, its sounds like Martin has got it all in hand.
Rigga
Grafter
Posts: 57
Registered: 31-07-2007

Re: Whats my plusnet SIP number and how do i test it's working?

I have received a new email about broadband phone service, however there are no SIP details in thereHuh?Huh
I have logged into my account @ http://voip.plus.net but still cannot find my SIP details?Huh
So now not sure if my original SIP details are still valid, or I've been issued a new SIP number or whatHuh
Thanks MisterW I've tried a 4 in front of my original number to no avail.
Any other help would be most appreciated.
Thanks, R.
mdean
Grafter
Posts: 70
Registered: 13-05-2007

Re: Whats my plusnet SIP number and how do i test it's working?

hi
you should have an email to activate a new sip account, the old one that you had does not appear to have been transferred to gradwell.
Rigga
Grafter
Posts: 57
Registered: 31-07-2007

Re: Whats my plusnet SIP number and how do i test it's working?

Thanks, got my new account working now.
Much appreciated. R.