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Voicemail/MWI setup for plusnet

mortod
Newbie
Posts: 7
Registered: 04-12-2009

Voicemail/MWI setup for plusnet

Setting up a BT homehub/hubphone for Plusnet. VOIP working OK, but need guidance with voicemail - want the voicemail indicator to work. There are various settings in the homhub, eg:
notifier_addr (is this nat.plus.net, or sip.plus.net, or something else?)
MWI type
Network MWI type (solicited, or unsocolicited)
It seems that Plusnet need to provide far more information than they do for voip settings - any pointers on where to go for such help?
2 REPLIES
Community Veteran
Posts: 6,262
Thanks: 433
Fixes: 40
Registered: 30-07-2007

Re: Voicemail/MWI setup for plusnet

Gradwell ( http://www.gradwell.com ) provide the Voip service on behalf of PlusNet.
I'm not sure if they support MWI.
paxy
Grafter
Posts: 254
Thanks: 3
Registered: 01-08-2007

Re: Voicemail/MWI setup for plusnet

I have the MWI indicator working on my plusnet lines on a Grandstream 2020.  I have an option in the phone settings to turn MWI on (there are no settings on plusnet).
One thing I have found is that it can sometimes be a little unreliable.  Sometimes it takes a while to light up, and sometimes it doesn't always clear right after I have listened to the message.