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VoIP down?

Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

VoIP down?

Anyone else having problems? (I can't get in to the control panel either)
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
28 REPLIES
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: VoIP down?

Looks like a general Gradwell problem, can't even get to their main site...
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: VoIP down?

I hardly ever use it but it looks broken to me right now (both the VOIP service and the control panel).
See also http://community.plus.net/forum/index.php/topic,107106.0.html
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Re: VoIP down?

There's nothing on the Gradwell status page: http://www.gradwellstatus.com/
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: VoIP down?

There is now!
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: VoIP down?

I'm getting '503 Service Unavailable' from www.gradwell.com
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Re: VoIP down?

When I said nothing there I meant nothing related to the current problem. If you read the details of the one started at 10:22 it's fixed and they are monitoring.
I'm also getting 503 from gradwell.com.
I've alerted CSC but there's no-one from the VoIP team in.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: VoIP down?

Quote
... but there's no-one from the VoIP team in.

Now that's a surprise. Roll eyes
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: VoIP down?

Sorry Jelv, didn't click into the service post - just followed your link to where it says 'we are currently investigating...' and is shown as last updated 17:50
Now I read it poperly I see they claim there was a problem with some customers outgoing calls and think it's fixed so, yes, nothing about our current issues.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: VoIP down?

Looks like it started to go 'pear shaped' about an hour ago
http://sla.gradwellstatus.com/chart.php?testname=gradwell.com&type=recent&time=1345489592
I think they've got BIG problems, not just Voip http://sla.gradwellstatus.com/overview.php
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Re: VoIP down?

The fact that it's not completely dead on those graphs makes me suspect a DDOS attack.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Re: VoIP down?

There's a Gradwell service status posting now: http://www.gradwellstatus.com/viewpost.php?id=434
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Re: VoIP down?

The phone has just reconnected - still can't get the control panel.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
redworf
Newbie
Posts: 3
Registered: 20-08-2012

Re: VoIP down?

I've been having issues with bb phone for about a week now.  Looks  like grad well are having more issues. Time to change sip provider?
Undecided
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Re: VoIP down?

What sort of problems? It's been fine all day today until it went down this evening.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)