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VOIP problem moved from: E100 Wireshark Trial - what's all this then?

Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

VOIP problem moved from: E100 Wireshark Trial - what's all this then?

Quote from: Matt
you shouldn't really consider this trial if you need your connection working as fast as possible.

OT. But I need that now and I have a ticket open for ages waiting for PN to correctly identify Microsoft Lync voice and video data. Skype will change to Lync format in the near future, so dont ignore this problem, does PN want to be known as the network which cannot support Skype?
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3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
6 REPLIES
Community Veteran
Posts: 38,216
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Re: E100 Wireshark Trial - what's all this then?

Post split off and moved to the correct forum
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: VOIP problem moved from: E100 Wireshark Trial - what's all this then?

Hi there,
I can see you've got a ticket open with the correct team who are looking into this, we've chased them about it and hope to have an update for you soon.
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

Re: VOIP problem moved from: E100 Wireshark Trial - what's all this then?

No update here or on the ticket
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3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: VOIP problem moved from: E100 Wireshark Trial - what's all this then?

They're looking at it now for you. Really sorry about that.
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

Re: VOIP problem moved from: E100 Wireshark Trial - what's all this then?

Thanks Matt, I got a call from somebody eager to help, and they asked for a new wireshark trace, this call was 10mins before I was off for a 7day business trip, so I'll have to do this when I get back on the 8th.
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3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

Re: VOIP problem moved from: E100 Wireshark Trial - what's all this then?

Any update?
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3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed