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VOIP: Recv 407 Proxy Authentication Required

jorvikmik
Grafter
Posts: 146
Thanks: 3
Registered: 29-12-2007

VOIP: Recv 407 Proxy Authentication Required

Every few months I notice that voip phone has failed again, even though nothing has been altered here. This time resetting the 780wl has had no effect.
We are an isolated community and the voip connection is vital to us as we are on a microwave link to the mainland and as the adsl connection is on the smaller of the 2 island dishes it usually remains on if we lose other services during and after storms.
The BT customers don't seem to have any troubles with their voip service.
If it's thespeedtouch 780wl that is the problem then what is the alternative?
Unless of course there was some changes made towards the end of December when it appears to have failed.
Mike
2 REPLIES
jorvikmik
Grafter
Posts: 146
Thanks: 3
Registered: 29-12-2007

Re: VOIP: Recv 407 Proxy Authentication Required

Got fed up and re-installed SJphone that I used for a short while about 18 month back and even that doesn't work with the original settings. Raised a ticket with plusnet and hoping for the best.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: VOIP: Recv 407 Proxy Authentication Required

Hi jorvikmik,
Sorry to hear that. I'm just chasing our support team to get one of our VoIP SME's (subject matter experts) to have a look at the ticket for you.