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VOIP Phone stopped ringing

jorvikmik
Grafter
Posts: 146
Thanks: 3
Registered: 29-12-2007

VOIP Phone stopped ringing

I am using a speedtouch 780wl modem and once set up everything was fine except if I had to reboot the modem I had to set it up again but this is no problem as the modem normally runs 24/7. But now when I phone my broadband phone it has stopped ringing, yet the caller ID shows the incoming call. Phones out with no bother.
2 REPLIES
puddy
Grafter
Posts: 1,571
Registered: 10-06-2007

Re: VOIP Phone stopped ringing

I had the same problem last week with my speedtouch 716wl. It stopped working i  never changed any settings at all
gradwell and plusnet cannot/will not  fix the fault  the case has never been closed.
i found a soution by change all my old ports to 5060 to 5062
puddy
jorvikmik
Grafter
Posts: 146
Thanks: 3
Registered: 29-12-2007

Re: VOIP Phone stopped ringing

Thanks for the info Puddy. I changed the port from 5060 to 5062 but got the same results. If they haven't helped you then I'll not bother raising a ticket.
Mike