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Update from Gradwell on the sip/sip2 settings

puddy
Grafter
Posts: 1,571
Registered: 10-06-2007

Update from Gradwell on the sip/sip2 settings

Just got the following info on my ticket concerning the sip/sip2 settings on Nokia E65 N82 N95 N95-8Gb Grandstream and Siemens voip phones
"Some further info from Gradwell -

Gradwell actually have sip2.plus.net set as the primary domain instead of sip.plus.net (they still point to the same place but sip2 was setup initially during the trial phase of the relationship). This is actaully causing problems for some Siemens, Grandstream & Nokia device users - the  quick workaround is to use sip2 as the domain but this will obviously cause a disparity as we reference sip.plus.net on all our support content. Gradwell are currently investigating a way in which the resilience of sip.plus.net secondary domain can be improved without having to force all users to update their settings to sip.plus.net which would then solve the problem for the handful affected now and anyone else with a Siemens / Grandstream / Nokia device in the future.
We're still investigating the validity of the minor change but it may be a perfect opportunity to consolidate the sip2/sip domains back sip.plus.net to avoid any further confusion
.
Thank you for the update Rich
Kind regards
Puddy