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Two telephone numbers listed on the ‘Billed Call Downloads’ page

pnf
Grafter
Posts: 266
Registered: 07-11-2007

Two telephone numbers listed on the ‘Billed Call Downloads’ page

On the ‘Billed Call Downloads’ page for my account (https://voip.plus.net/login/va_viewmybill?billed_search=1), there are two numbers listed against ‘Select Number’, one of which (05… ….27) is nothing to do with my account.  Can this number be removed?
3 REPLIES
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: Two telephone numbers listed on the ‘Billed Call Downloads’ page

This 05 number is actually related to the Emergency Address details database. Its a random 05 number which combines your address and your PSTN number (CLI). You can dial the number as it doesnt exist anywhere - its simply just a reference number which consolidates emergency data into a single string.
Thats why we cant remove it...
pnf
Grafter
Posts: 266
Registered: 07-11-2007

Re: Two telephone numbers listed on the ‘Billed Call Downloads’ page

Thanks for the information Rich.  At least now I understand what that number is and that there isn't a problem on the account.
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: Two telephone numbers listed on the ‘Billed Call Downloads’ page

good point noted for our FAQ....keep them coming!