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Transfer

mickycollis
Grafter
Posts: 41
Registered: 27-09-2012

Transfer

Does anyone know how to transfer a call to another users mailbox?
4 REPLIES
Community Veteran
Posts: 5,379
Thanks: 199
Fixes: 2
Registered: 11-08-2007

Re: Transfer

I think that functionality will be dependent on the hardware you are using rather than any specific product related operating sequence.
What VoIP phone and SIP adaptor are you using ?
mickycollis
Grafter
Posts: 41
Registered: 27-09-2012

Re: Transfer

Hi
I've got a polycom phone it's a  330 model
Thanks
Community Veteran
Posts: 5,379
Thanks: 199
Fixes: 2
Registered: 11-08-2007

Re: Transfer

Having read the phone's handbook, and the VoIP user guide, I am now unclear from your terminology what precisely you are trying to achieve.
Are you trying to transfer a call to another SIP extension number for someone else to pick up on another handset to continue the conversation ?
Or
Are you trying to transfer an incoming call to a different SIP number's answering machine ?
mickycollis
Grafter
Posts: 41
Registered: 27-09-2012

Re: Transfer

Are you trying to transfer an incoming call to a different SIP number's answering machine
That one. Unsure on how I do it lol