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Siemens S685IP VoIP configuration?

MavAV
Newbie
Posts: 9
Registered: 28-07-2008

Siemens S685IP VoIP configuration?

Dear All,
I have just purchased a Siemens S685IP and cannot get it to register with the VoIP service.  I have tried the settings obtained from the previous posts for the C475IP using both the sip2.plus.net and sip.plus.net servers but have not had any success.  My phone is currently set at;
domain :                          sip.plus.net
proxy server address :      nat.plus.net
proxy server port :            5060
registrar server :              sip.plus.net
registrar server port :        5060
registration refresh time  :  3600 s
STUN enabled :                  NO
outbound proxy mode :      Always
outbound proxy :              nat.plus.net
outbound proxy port :      5082
And gives me a "registration failed" message.
Any suggestions would be gratefully received  Smiley
13 REPLIES
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: Siemens S685IP VoIP configuration?

I think the Proxy server setting should be sip.plus.net
MavAV
Newbie
Posts: 9
Registered: 28-07-2008

Re: Siemens S685IP VoIP configuration?

Thanks Ian,
I have tried this but it doesn't work.  I am now wondering if it's my DrayTek router (2600X) that is causing the problem, although the phone is registered correctly with the Siemens gigaset service, which presumably means that its getting through the router okay(?).  Anyway, I have searched both the plusnet and draytek forums but as I am a noob when it comes to NAT port redirecting etc. I am not getting anywhere.   Sad
P.S. I have now given the phone a fixed IP address and identified it as a DMZ server in the router, but still with no success, so that presumably rules out the router.
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: Siemens S685IP VoIP configuration?

domain :                          sip.plus.net
proxy server address :      nat.plus.net
proxy server port :            5082
registrar server :              sip.plus.net
registrar server port :        5060
registration refresh time  :  3600 s
STUN enabled :                  NO
outbound proxy mode :    Not needed
outbound proxy :              blank
outbound proxy port :        blank
So in short - change the proxy server port and remove the outbound proxy and that should get you registered.
MavAV
Newbie
Posts: 9
Registered: 28-07-2008

Re: Siemens S685IP VoIP configuration?

Thanks for your post Rich. 
Unfortunately the phone still refuses to register  Sad.  Have you any other suggestions? 
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: Siemens S685IP VoIP configuration?

I'm not sure you're right there Rich, you do need the Outbound proxy and the proxy server should be sip.plus.net ( or sip2) . I'm going by Puddys earlier posts on the C460 ( http://community.plus.net/forum/index.php/topic,59010.0.html) and Gradwells config guide (https://portal.gradwell.net/support.php/knowledgebase/view/category_id/51/article_id/314)
I've just, about 2 hours ago, got a C475IP ( base station is identical to the S685 ) and configured it to Puddys guidelines. It worked first time.

@MavAV are you sure you've got your authentication fields correct ? see Puddy's post above.
If you've got a 7 digit sip id that starts with a '4' then sometimes these accounts need to use the original 6 digit sip id i.e drop the leading '4'.
Just a thought, have you tried enabling Voip Status codes display on the handset ( manual page 122 ) , that may give us a clue why its not registering.
Hope that helps, if not, don't despair we'll keep trying and we'll get there don't worry.
puddy
Grafter
Posts: 1,571
Registered: 10-06-2007

Re: Siemens S685IP VoIP configuration?

Here you go for your settings
hopefully your siemens will mirror the 450/460 setup page?
go in to settings
ip Configuration
ip address type =obtained automatically
remote management
allow access from other networks = no
Telephony settings
connections then edit
Authentication = sip id/user name
Authentication Password = trial passoword
Confirm authentication password= trial password
Username= sip id/username
Domain=sip.plus.net
Display Name = your name
Proxy server address=sip.plus.net
Proxy server port=5060
Registrar server= sip.plus.net
Registrar server port=5060
Network
STUN enabled=no
STUN server= leave blank
STUN port=3478
NAT refresh time=20 sec
Outbound proxy mode=always
Outbound proxy=nat.plus.net
Outbound proxy port=5082
Voice codecs
Voip volume= high
Enable Annex B for G729=no
selected codecs
remove G726
Click set
It may show as unregistered but leave for 10 mins when it will show registered
Dialing Plans
just set to no
Advanced Settings
DTMF over VoIP Connections
send settings tick in ref2833 and sip info
Hook Flash
application type=dtmf-relay
application signal=20
Listen Ports for VoIP Connections
sip port=5060
RTP port =5004
Use random ports =no
Click set
Miscellaneous
already setup

Puddy
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: Siemens S685IP VoIP configuration?

Puddy,
Yes I set up my C475 using your settings. They are pretty much identical to the 450/460 as far as voip configuration goes. AFAIK the S685 baseunit is the same as the C475, only the handsets are different in that the S685 supports HSDP and has Bluetooth.
MavAV,
Double check that all your settings agree with those posetd by Puddy. Check your authentication details ( including trying dropping the leading 4 is applicable ) and then post back.
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: Siemens S685IP VoIP configuration?

...and i shall eat my words!  Lips are sealed
MavAV
Newbie
Posts: 9
Registered: 28-07-2008

Re: Siemens S685IP VoIP configuration?

Dear Ian and Puddy,
Many thanks for your kind assistance, everything is now working as it should be  Smiley.  For the record the settings are as follows;
go in to settings

ip Configuration

ip address type =obtained automatically
remote management
allow access from other networks = no

Telephony settings

connections then edit
Personal Provider Data
Authentication Name = sip id
Authentication Password = password
Username= sip id
Display Name = your name
General Provider Data
Domain=sip.plus.net
Proxy server address=sip.plus.net
Proxy server port=5060
Registrar server= sip.plus.net
Registrar server port=5060
Registrar refresh time=3600 sec
Network
STUN enabled=no
STUN server= leave blank
STUN port=3478
STUN refresh time=240 sec
NAT refresh time=20 sec
Outbound proxy mode=always
Outbound proxy=nat.plus.net
Outbound proxy port=5082
Audio Settings
Voice Quality=Own codec preference
Settings for Connections
Voip volume= high
selected codecs
remove G726

Settings for Codecs

Enable Annex B for G729=no
Click set

Dialling Plans
just set to no

Advanced Settings

DTMF over VoIP Connections
send settings
untick Audio and tick in RFC2833 and sip info
Hook Flash
application type=dtmf-relay
application signal=20
Listen Ports for VoIP Connections
sip port=5060
RTP port =5004
Use random ports =no
Click set
It may show as unregistered but leave for 10 mins when it will show registered
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: Siemens S685IP VoIP configuration?

I'm happy we managed to get you working.
MavAV
Newbie
Posts: 9
Registered: 28-07-2008

Re: Siemens S685IP VoIP configuration?

Yes,
I would never have got it working without yours and puddy's assistance, once again thank you.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Siemens S685IP VoIP configuration?

Quote from: ianwarrilow
I'm happy we managed to get you working.

Will that work with Chris too?
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: Siemens S685IP VoIP configuration?

James,
Yes , you just need to find the 'Active' check box in his Web Configuration utility and make sure its ticked!!!