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SJphone - no audio

jorvikmik
Grafter
Posts: 146
Thanks: 3
Registered: 29-12-2007

SJphone - no audio

I have been without voip for 3 weeks when the direct connection using the 780WL failed. As Plusnet have been passing it around for over a week I thought that I would install SJPhone this morning.
It dialled straight through so I cancelled the ticket and shot off to work. Then I found that its ok at dialling and receiving calls but there is no audio either way.
I have tried 2 different hardware setups that both work with skype without any luck at all.
Currently using a USB headset. Have double checked all settings.
Mike
4 REPLIES
Community Veteran
Posts: 6,258
Thanks: 433
Fixes: 39
Registered: 30-07-2007

Re: SJphone - no audio

What Operating system ?
SjPhone doesnt work too well with Vista or Win7
jorvikmik
Grafter
Posts: 146
Thanks: 3
Registered: 29-12-2007

Re: SJphone - no audio

Ah! - Win 7
Did eventually get it working but with about a 5 second delay and poor quality.
I wonder as plusnet didn't seem able to get anywhere with the problem if it could be possibly my router (speedtouch 780WL) that is faulty.
It used to be perfect before with the phone plugged directly into the router.
In the meantime which software phone would you recomend?
Mike
Simon_M
Grafter
Posts: 684
Registered: 05-04-2007

Re: SJphone - no audio

I would give the latest version of X-Lite a try.
It's now based on the new Bria phone.
jorvikmik
Grafter
Posts: 146
Thanks: 3
Registered: 29-12-2007

Re: SJphone - no audio

Thanks - I installed x-lite 4 and its working fine.
I still need  to get the original fault cured so as I don't have to run a computer through the night.
I raised a ticket again but I am wondering if it could be a problem with the router at my end. Its running ok with broadband but just will not register with the phone connection.
Would purchasing an ethernet phone be a good idea.