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SIP ID and password

egrog52
Grafter
Posts: 80
Registered: 22-06-2007

SIP ID and password

Just been trying to set up broadband phone get all the way to the end and it asks for  SIP ID and password and I have not got a clue where to find this . I found a SIP ID number  but can't find a password anywhere, Had a good look in my Broadband Phone Control Panel but nothing any ideas?
2 REPLIES
Community Veteran
Posts: 6,258
Thanks: 432
Fixes: 39
Registered: 30-07-2007

Re: SIP ID and password

Your SIP id is a seven digit number, you should have received this ( and the password ) in the welcome email.
You can not see your current sip password from the voip control panel but you can reset it.
Login to the voip control panel, select 'Account overview' from the menu and you should see a single line showing your package details.
On that line is an extension number highlighted in purple. That is your sip id and if you click on that you will go to the details form, on which there is an option to reset the password if you cant find the details in the email.
Hope that helps.

NB i'm not sure how long it takes for a password change to take effect...
egrog52
Grafter
Posts: 80
Registered: 22-06-2007

Re: SIP ID and password

Thanks had another root around earlier on and found what was required,everything is working fine now.