Just a quick note to say that i'm leaving the company at the beginning of May so i wont be able to provide forum support after that point. Im working hard to find a direct replacement / VoIP champion which will inevitably be from our call centre coupled with James Baileys help as well. Just want to say thanks to all those who post regularly because there is a lot of knowledgeable VoIP minds within this forum and ultimately more device knowledge than within our own call centre! I'm sure my successor can sustain the level of support required to keep things ticking along. I'll be in touch once that person has been determined so at least you have a point of contact when things seem to be up the spout (which regularly happens in VOIP-land). You guys are a perfect test area for all things VoIP and i've certainly noticed that you guys seem to find platform problems which Gradwell arent even aware of yet!