cancel
Showing results for 
Search instead for 
Did you mean: 

Query About Call Cost To Italy

Community Veteran
Posts: 1,139
Thanks: 4
Registered: 20-07-2007

Query About Call Cost To Italy

I've just checked my account and yesterday I was charged £0.584 + VAT for a 3:42 minute call to Italy. According to the tariff guide on the voip control panel > Billing > Credit & Minutes (https://portal.plus.net/plustalk/index.php?page=tariff_information) the tariff is 2.13p + VAT per minute and looking back when I've made international calls before, this is what I've been charged.
Have I missed the call charges going up or is there a problem with billing?
Bob
Edit - I assume that there is no connection charge - there didn't used to be?
6 REPLIES
Community Veteran
Posts: 6,256
Thanks: 432
Fixes: 39
Registered: 30-07-2007

Re: Query About Call Cost To Italy

It wasn't a mobile number you called was it Bob ? That would be 0.16/minute.
Community Veteran
Posts: 1,139
Thanks: 4
Registered: 20-07-2007

Re: Query About Call Cost To Italy

Good spot. I'd assumed that it was a land line but it started 0039 3 which it turns out is an Italian cell phone.
Bob
Community Veteran
Posts: 6,256
Thanks: 432
Fixes: 39
Registered: 30-07-2007

Re: Query About Call Cost To Italy

Yes, easy to miss that. Just to note, if you have a mobile it can be cheaper to call international with that. I had cause to call Portugal a few weeks ago and discovered that it was 2p/min to a landline and only 3p/minute to a mobile using my Giffgaff mobile. Crazy! it costs 10p/minute to call a UK mobile but only 3p/minute to call a Portugese one Roll eyes
Community Veteran
Posts: 1,139
Thanks: 4
Registered: 20-07-2007

Re: Query About Call Cost To Italy

25p per minute from Tesco Mobile so still cheaper on VOIP Smiley
Bob
RobPN
Aspiring Pro
Posts: 791
Thanks: 73
Fixes: 1
Registered: 17-05-2013

Re: Query About Call Cost To Italy

Quote from: bobboulby
25p per minute from Tesco Mobile so still cheaper on VOIP

Possibly irrelevant if the call was a one off, but if you wished to call Italian mobiles on a regular basis it can be done for as little as 0p per minute using several of the Betamax clones (after you have paid a subscription fee which only needs to be renewed when your funds are used - i.e. not on a monthly basis).
See here
Community Veteran
Posts: 1,139
Thanks: 4
Registered: 20-07-2007

Re: Query About Call Cost To Italy

Thanks RobPN but it was a one-off call.
Bob