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Plusnet CSC says I cannot have a second Broadband phone number on ticket 3454840

dratddestroyer
Grafter
Posts: 164
Registered: 27-09-2007

Plusnet CSC says I cannot have a second Broadband phone number on ticket 3454840

I would like a second Broadband phone number. [tt]http://community.plus.net/forum/index.php/topic,74943.0.html[/tt] says I can.
So I raised a ticket 34548402 to ask for one and here's the reply.
Quote
Thank you for your query. Unfortunately, it is not possible to have more than one broadband phone number on a single account.

Has the offer been withdrawn?
4 REPLIES
Moderator
Moderator
Posts: 25,691
Thanks: 1,081
Fixes: 46
Registered: 14-04-2007

Re: Plusnet CSC says I cannot have a second Broadband phone number on ticket 3454840

Were they thinking you meant land line phone number Undecided
Customer and Forum Moderator.
Product of the Tyrell Corporation
I see dead Parsnips.
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Plusnet CSC says I cannot have a second Broadband phone number on ticket 3454840

VoIP really isn't my strong point but I'm pretty sure that we can do this for you. Our VoIP expert isn't in at the moment so I've passed your ticket back to the VoIP Team to get a definite answer.
mdean
Grafter
Posts: 70
Registered: 13-05-2007

Re: Plusnet CSC says I cannot have a second Broadband phone number on ticket 3454840

Hi
This is possible, I'll action this for you on Saturday if no one else picks it up.
dratddestroyer
Grafter
Posts: 164
Registered: 27-09-2007

Re: Plusnet CSC says I cannot have a second Broadband phone number on ticket 3454840

I now have a second number.
Quote
Your new VoIP extension has now been added; the details have been emailed to you.
We are sorry for the previous contradictory information you received.

Thank you.