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New VOIP Portal - Email/password change?

shamus
Grafter
Posts: 114
Registered: 13-08-2007

New VOIP Portal - Email/password change?

Hi,
Is it possible to change the email address and password associated with the login to the new VOIP portal? At the very least I would like to change the login password.
It seems that I can change the SIP password and the email address that gets voicemail alerts but not the actual login credentials or password.
I have searched pretty much everywhere but don't seem to be able to find the answer...
Many thanks,
Shamus
3 REPLIES
pnf
Grafter
Posts: 266
Registered: 07-11-2007

Re: New VOIP Portal - Email/password change?

Go to https://voip.plus.net/login/ and login with your existing details.  Once logged in, click on 'Contact Details' on the left.  On the page that appears (https://voip.plus.net/login/custinfo), you should be able to change your email address and your password.  The password is the 'VOIP Control Panel' password at the bottom of the page.
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: New VOIP Portal - Email/password change?

Be careful when resetting passwords - theres an option to change your login password (for access to http://voip.plus.net) and theres also an option to change your password for your device (your login which authenticates against the Gradwell servers). Both are completely independent of each other.
shamus
Grafter
Posts: 114
Registered: 13-08-2007

Re: New VOIP Portal - Email/password change?

Not entirely sure how I missed that bit  Embarrassed
Many thanks - email and password now successfully changed
Shamus