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Maintenance Tonight (19/02/2010)

Community Gaffer
Community Gaffer
Posts: 12,801
Thanks: 634
Fixes: 62
Registered: 04-04-2007

Maintenance Tonight (19/02/2010)

Afternoon all,
Quick heads up that I'm about ot post the following to our Service Status feed following the announcement here.
[quote author="Service Status"]Planned Broadband Phone Maintenance - Friday 19th February Midnight-5.00am
When's this work happening?
During the early hours of tomorrow morning, 19th February.
What does it affect?
Our Broadband Phone VoIP service.
How long will it take?
Up to five hours.
What does the work involve?
We have received notification from our VoIP supplier that they will be switching off parts of their core network during the early hours of Friday morning to perform some upgrades and increase power resiliency.
Am I likely to notice the work?
If you use our Broadband Phone service then yes. At some point during the maintenance window all phones/softphones will re-register at some point.
Is there anything else I need to know?
You may need to restart your VoIP hardware software once the maintenance in complete to resume service.
Kind Regards,
Bob Pullen
Customer Support

Bob Pullen
Plusnet Products Team
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