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Long voice delay

catcom
Newbie
Posts: 2
Registered: 29-11-2010

Long voice delay

I've setup SJPhone as per Plusnet guide and can make and receive calls however when I speak there's a 6-8 second delay until the recpient hears me making a conversation impossible. Anyone got any tips on how to solve?
Incoming sound is fine, as is internet speed
I do have the message;
NAT/Firewall:port restricted cone NAT

in the bottom of SJPhone but to be frank this means nothing at all to me.
All advice appreciated, I'm not a complete ludite but not sure what the best next step is
Cheers
2 REPLIES
catcom
Newbie
Posts: 2
Registered: 29-11-2010

Re: Long voice delay

Just loaded 3CX phone and (fingers crossed) works like a dream
Community Veteran
Posts: 6,258
Thanks: 432
Fixes: 39
Registered: 30-07-2007

Re: Long voice delay

Yep, SjPhone is getting a bit long in the tooth now, it hasn't been updated for > 3 years now!. It doesn't play well with Vista/Windows 7.
As you have discovered you'll get better results with a more up to date offering like 3CX or possibly X-Lite.