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Linksys SPA941 phone

MissionaryMan
Newbie
Posts: 5
Registered: 30-12-2008

Linksys SPA941 phone

Hi,
I have a Linksys SPA941 voip phone. Does anyone have a configuration file or notes available to show me how to configure it correctly?
Also, I am struggling with the voicemail section - the "mail waiting" light is permanently lit, and also I cannot replay messages from the phone. I can connect to the voicemail service by dialling "*1" and can hear it speak, but it will not play any messages.
Any ideas?
Thanks,
Adam
5 REPLIES
Community Veteran
Posts: 6,258
Thanks: 432
Fixes: 39
Registered: 30-07-2007

Re: Linksys SPA941 phone

Here's an old thread regarding the SP941 http://community.plus.net/forum/index.php/topic,70302.0.html that might help.
MissionaryMan
Newbie
Posts: 5
Registered: 30-12-2008

Re: Linksys SPA941 phone

Thanks for that - I have already seen that thread, although it's not that helpful: It starts with some details on the 941, but then gets hijacked and ends up talking about other phones and configurations.
Does anyone else use the SPA941? Can you offer config advice? Do you use it for voicemail? How did you get it to work?
Cheers,
Adam
Community Veteran
Posts: 6,258
Thanks: 432
Fixes: 39
Registered: 30-07-2007

Re: Linksys SPA941 phone

Is it just voicemail you are having a problem with or can you not get it configured to work with PlusNet at all ?
If its basic configuration to work with PlusNet then I will try and help.
Use the Gradwell configuration guide here http://www.gradwell.com/support/kb/42
but replace the proxy with sip.plus.net and the outbound proxy with natproxy.plus.net:5082
That should sort the basic configuration, as for MWI, my phone doesn't have the facility so I've never tried to configure it.
This thread http://feedback.gradwell.com/gradwell/topics/message_waiting_indication_mwi_notification_on_phone_re... might give some useful info.
edit: this http://www.gradwell.com/support/kb/article.php?id=113 might also be useful
MissionaryMan
Newbie
Posts: 5
Registered: 30-12-2008

Re: Linksys SPA941 phone

I can connect to the voicemail service, and hear all the prompts. It even tells me when there is a message waiting. However, when I select "play message" it plays nothing. I skips straight to "press 2 for this, press 3 for that" etc.
I can listen to my messages on-line, but I'd like to do it from the phone.
MissionaryMan
Newbie
Posts: 5
Registered: 30-12-2008

Re: Linksys SPA941 phone

Apologies, MisterW, I replied BEFORE I checked out your links (very bad form, I know!).
The second one was perfect - recommended I change the voice codec, and voicemail works fine now.
Thanks,
Adam