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Is there a problem with VOIP?

tywyn
Grafter
Posts: 111
Registered: 25-07-2007

Is there a problem with VOIP?

I tried to use both my VOIP phones this evening but SJ Phone rings and then goes blank and Skype is breaking up. My connection is fine and the reason I wanted to use VOIP was to speak to the bank  as I'm in a queue  for 30-40 mins as they're so busy, I can then listen to a response from the speaker rather than having a phone glued to my ear with the most monotonous music ever created.
I thought that VOIP on PN was the highest priority, so what's the problem?
4 REPLIES
Moderator
Moderator
Posts: 17,219
Thanks: 890
Fixes: 101
Registered: 11-01-2008

Re: Is there a problem with VOIP?

Mine was fine and then about 4:30 I had one call where we couldn't hear each other and another that was cutting in and out very badly.
I only use it for office hours so haven't tried it since.
Will Moderate For Thanks
RichSmol
Grafter
Posts: 709
Registered: 29-10-2007

Re: Is there a problem with VOIP?

tywyn
Grafter
Posts: 111
Registered: 25-07-2007

Re: Is there a problem with VOIP?

Thanks for the info, it's working fine again now as I used it for a while last night  Smiley
Moderator
Moderator
Posts: 17,219
Thanks: 890
Fixes: 101
Registered: 11-01-2008

Re: Is there a problem with VOIP?

I tried to get on to the gradwell site and I couldn't Smiley
Will Moderate For Thanks