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How long does it take to receive the welcome email??

hatton920
Grafter
Posts: 71
Registered: 01-06-2009

How long does it take to receive the welcome email??

Hi all,
I activated broadband phone yesterday at around 2pm and I am still waiting for my welcome email with my user details.
Anyone know how long it will take?Huh
Thanks
3 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: How long does it take to receive the welcome email??

Hi there,
I've asked someone to pick this up for you.
Hopefully you should receive a welcome email shortly.
hatton920
Grafter
Posts: 71
Registered: 01-06-2009

Re: How long does it take to receive the welcome email??

Thanks James,
Received email shortly after your post and now logged into fring on my iphone.
Thanks again
ninety4
Newbie
Posts: 4
Registered: 19-06-2009

Re: How long does it take to receive the welcome email??

Hi,
Sorry to hijack your thread, but my Broadband Phone shows as being activated on 05/06/09 in the member centre 'account summary' but I have yet to receive the login details!  I do have a support ticket raised for it (yesterday morning) which is still showing as open.  Not wanting to complain, as I rarely have had to use the support service but am anxious to get the voip line setup.
Thanks
Chris